Barclays banking down: the website stops working for some users among the "error code 6" reports

The Barclays website seems to have broken up for some of its users.

Instead, people who try to use their bank account say they only see the error codes, with messages that read "error code 6" or simply show "1101".

The official Twitter account of Barclays said the company was "aware of a known issue and we are currently working on a solution to solve this problem".

But it also encouraged people to try clearing their cache, cookies and, if possible, trying a separate browser.

And he said that people who have problems with the website should try to use the telephone bank or its mobile app, which according to the bank should still work.

The bank's Twitter account has posted a series of excuses and advice while dealing with a series of irritated customers.

"Hi there, to clarify you are referring to online banking? In that case, we are aware of a known problem and we are currently working on a solution to solve this problem," reads a representative post. "Can you try to clear cache cookies and web browser history? Can you try using a different browser, please?"

The advice from Barclays seems to suggest that the problem is something about the way browsers store information in their cache. Web browsers often download data from websites so they do not have to access it from the Internet each time the page is loaded, but if there's a problem with that cache it can cause those sites to fail.

In this case, clearing the cache or switching to another browser or simply an incognito window should allow the site to load correctly.

Another post said that Barclays does not know how long it will take to solve the problem, but that it is working as fast as possible.


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