CEHAT: failures in the “Responsible Tourism” accreditation are intolerable

The Spanish Confederation of Hotels and Tourist Accommodation (CEHAT) has declared this Tuesday his indignation and has called for “immediate measures” to the Ministry of Industry, Commerce and Tourism Faced with the “lack of rigor that has allowed random users with false and unverified identifications” to obtain the official accreditation of the Ministry itself, “Responsible Tourism”, as published this Tuesday by a national newspaper. That seal would grant the alleged tourist establishments the guarantee of being free of coronavirus. A few hours after CEHAT issued this statement the secretary of state and the undersecretary have been replaced of the Ministry of Industry, Commerce and Tourism.

“At CEHAT we consider it intolerable that security failures occur in an accreditation as important as this, highlighting a very serious error of the Administration with regard to these distinctive “, pointed the statement of the hotel management.” We do not understand why the Ministry has gone ahead with the proposal of stamps such as ‘Responsible Tourism’ that expose the sector to a crisis of confidence “, says Confederacy.

The Confederation repeatedly requested that, as has already been done, responsible declaration protocols will be established at the national level that, as far as possible, could be raised to ISO standards in the future.

CEHAT is sure that professionals in the tourism environment who have downloaded the ‘Responsible Tourism’ seal have done so with all the guarantees.

However, these guarantees are now being called into question due to a “misapplication of technology and verification by the Ministry”. And he adds that “this hurts all responsible companies that have followed the steps to obtain accreditation with good judgment and have taken the necessary measures.”

The lack of rigor revealed today is “something intolerable and unacceptable for the sector”, so “we urgently urge the Ministry to assume responsibilities and take immediate measures”

A few hours after CEHAT issued this statement, the Secretary of State for Tourism, Isabel Oliver, has been dismissed and will take up a position at the UNWTO (New Secretary of State for Tourism and new Director General of Turespaña).


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