At a time when gamers trust their online platforms to make quarantine more bearable, a new error has been detected in the PlayStation Network (PSN) which is directly impacting the game libraries.
Reddit users explained that the screen is showing the error CE-42739-5, related to license verification. Furthermore, the situation is not limited to one region in the world, as the testimonies are from PSN subscribers from different countries.
It is not the first time that the PSN has presented errors, but the peculiarity this time is the lack of functionality in everything related to an account, like purchases and subscriptions.
In this way, users are viewing disappear your entire game libraries.
“I tried to download a game again, error. I tried to restore my purchases, error. I went back to my bookstore of over 200 games and none are”, wrote a user in the Subreddit dedicated to the topic.
“I am in the United States and my games completely disappeared. It happened when I bought Payday 2 and it appeared to me that a mistake had been introduced after purchasing it. Then I restarted my PS4 and tried to download it but it didn’t work, I went to the license restoration and there I got the error CE-42739-5. My shopping section was at zero ”wrote another user who later edited his post to include that his bookstore had already returned.
Let’s remember that the error CE-42739-5 is related to the connection to the PlayStation servers and the inability to verify ownership you have about games.
In other words, if you’re getting this error and your bookstore is gone, don’t fear for your games. You are safe.
The only thing that will happen to you is the same thing that happened to the Reddit user who said that suddenly his bookstore was back.