Do you know “happy”? A new service via “Absher” attracts 32,000 users in an hour

Al Hameed: A tool within the artificial intelligence tools to provide the assistant experience to the customer

The Absher platform has launched a new service, which is the answering machine on the platform.

Tariq Al-Hamid, General Manager of Marketing and Security Development, said on the Absher platform via the “Al-Ekhbariya” channel: The service is a tool among the tools of artificial intelligence, and our goal in the Absher platform is to provide a customer-centric personal assistant experience; The beginning was with the conversation and then the expansion in larger areas.

He added: Currently, “Masrour” answers more than 230 services, and almost all of these services are of interest to individuals for establishments and institutions.

He continued, “A technology is used that performs natural language processing, and this allows the software machine to learn Arabic terms in the grammar, as well as the Saudi colloquial dialect, and work on developing the respondent level is continuous, and it will never end as long as the language develops.”

And he added: The automated responder “Masroor” has a degree of proficiency in the Arabic language, similar to that of “Siri”, and what is added in “Masroor” is the recognition of the Saudi dialect of different shades, and with time, God willing, we will exceed 90% of mastery of dialects of all shades .

He said: “When we launched “Masroor” last year via Twitter, the satisfaction rate was above 43%, and now, thankfully, we have exceeded 70%, and work is continuing on development, and this is an opportunity to thank the users and beneficiaries of the Absher platform for their wonderful turnout.

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And he continued: “We launched the Masroor robotic answerer via the Absher platform on October 12, and we got more than 32,000 users in less than 24 hours. They communicated with “Masroor” via the Absher platform.

Do you know “happy”? A new service via “Absher” attracts 32,000 users within hours

Ahmed Al Abdullah
already
2021-10-16

The Absher platform has launched a new service, which is the answering machine on the platform.

Tariq Al-Hamid, General Manager of Marketing and Security Development, said on the Absher platform via the “Al-Ekhbariya” channel: The service is a tool among the tools of artificial intelligence, and our goal in the Absher platform is to provide a customer-centric personal assistant experience; The beginning was with the conversation and then the expansion in larger areas.

He added: Currently, “Masrour” answers more than 230 services, and almost all of these services are of interest to individuals for establishments and institutions.

He continued, “A technology is used that performs natural language processing, and this allows the software machine to learn Arabic terms in the grammar, as well as the Saudi colloquial dialect, and work on developing the respondent level is continuous, and it will never end as long as the language develops.”

And he added: The automated responder “Masroor” has a degree of proficiency in the Arabic language, similar to that of “Siri”, and what is added in “Masroor” is the recognition of the Saudi dialect of different shades, and with time, God willing, we will exceed 90% of mastery of dialects of all shades .

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He said: “When we launched “Masroor” last year via Twitter, the satisfaction rate was above 43%, and now, thankfully, we have exceeded 70%, and work is continuing on development, and this is an opportunity to thank the users and beneficiaries of the Absher platform for their wonderful turnout.

And he continued: “We launched the Masroor robotic answerer via the Absher platform on October 12, and we got more than 32,000 users in less than 24 hours. They communicated with “Masroor” via the Absher platform.

October 16, 2021 – Rabi’ al-Awwal 10, 1443

02:48 PM


Al Hameed: A tool within the artificial intelligence tools to provide the assistant experience to the customer

The Absher platform has launched a new service, which is the answering machine on the platform.

Tariq Al-Hamid, General Manager of Marketing and Security Development, said on the Absher platform via the “Al-Ekhbariya” channel: The service is a tool among the tools of artificial intelligence, and our goal in the Absher platform is to provide a customer-centric personal assistant experience; The beginning was with the conversation and then the expansion in larger areas.

He added: Currently, “Masrour” answers more than 230 services, and almost all of these services are of interest to individuals for establishments and institutions.

He continued, “A technology is used that performs natural language processing, and this allows the software machine to learn Arabic terms in the grammar, as well as the Saudi colloquial dialect, and work on developing the respondent level is continuous, and it will never end as long as the language develops.”

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And he added: The automated responder “Masroor” has a degree of proficiency in the Arabic language, similar to that of “Siri”, and what is added in “Masroor” is the recognition of the Saudi dialect of different shades, and with time, God willing, we will exceed 90% of mastery of dialects of all shades .

He said: “When we launched “Masroor” last year via Twitter, the satisfaction rate was above 43%, and now, thankfully, we have exceeded 70%, and work is continuing on development, and this is an opportunity to thank the users and beneficiaries of the Absher platform for their wonderful turnout.

And he continued: “We launched the Masroor robotic answerer via the Absher platform on October 12, and we got more than 32,000 users in less than 24 hours. They communicated with “Masroor” via the Absher platform.

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