Giant breakdown at Orange: here is what caused a total blackout in Aude and Pyrénées-Orientales this Sunday morning

UPDATED AT 12 PM. We know the nature of the incident which deprived thousands of homes of internet and mobile network this Sunday morning.

This Sunday morning, many subscriber households of the operator Orange woke up deprived of internet and mobile network. In effect, “coastal strip” of the operator was struck by a giant breakdown. An incident extending from Avignon to the Spanish borderas pointed out by the telecommunications company contacted by The Independent. Since this morning, posts from customers dissatisfied with Orange have been flooding the social network Twitter

“My network has been buggy for 1 hour. No tv, no internet. The modem grinds and flashes white. No more than 4 g either. Do you have a major network outage?” wonders a user while another notes: “Black-out total of your services this morning: Fiber connection and telephone network“.

@Orange_France Hello to you.
Sunday, 6:48 a.m.

My network has been buggy for 1 hour.
No more tv, no internet.

The modem grinds and flashes white.

No more than 4g either.

Do you have a major network outage?

— ud83cuddf2ud83cuddeb Just Always There 10 ud83cuddf2ud83cuddeb Green Patriot (@JmJm72105475) September 4, 2022

The reason for the giant blackout

In the morning, the Orange operator had itself communicated on its website, explaining that a “incident affects mobile network coverage”without revealing the nature of the problem. The Independent is able to reveal it to you: it would seem thata faulty card in a telephone exchange would be the cause of the giant blackout.

The incident would have started at 6 a.m. and would have been settled at 7:50 a.m. after the intervention of Orange teams to change the card. The operator announces that the network is under vigilance and apologizes for the inconvenience caused.

See also  Lawsuit (not only) against Kim Kardashian for pump and dump cryptocurrency EthereumMax

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.