A client from Lidl raged on Facebook for a meeting with a colleague. The discount reaction is a violent criticism.
Bad Säckingen – An angry post from a Lidl client is currently on Facebook for many discussions. After a client from Lidl was laughed at by a subsidiary of Bad Säckingen according to a colleague's statement, he wrote angrily about the company on Facebook.
There, the notoriously angry customer showed that when he was shopping in place of the announced cash register another one was opened. The customer had already put his goods on the tape. Then he was asked by laughing at a – in his words – "young Schnösel" to bring products to the other band. This incident has irritated the client so much that he asked in their posting the dismissal of "such employees".
Criticize Lidl's reaction to the angry customer's mail
Lidl responded to the angry statement of the client and showed sympathy for his criticism: "This is obviously annoying.I would like to forward the request to the responsible colleagues.Please send us an e-mail with your request and the exact branch," answered a Lidl employee.
The customer post caused a sensation on Facebook, many users commented on the post. What Lidl probably did not expect: almost all the users got on the side of the employee and they fiercely criticized the reaction of the discounter, who arrived twice in the criticism.
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Users protect Lidl employees
Above all, users accuse the discounters of disloyalty to their employees. For example, a user commented: "You are not ashamed at least a little" You fall with such comments on their employees in the back but this unfortunately is also reflected in real life, so the main thing is that the customer be satisfied! "
Another user immediately provided a theory for the described behavior of the employee: "Maybe he just laughed with his colleagues because they inadvertently opened the wrong box?"
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But even to the customer Facebook users have not left a good hair. For example, one customer commented: "The customer always exaggerates … and now the employee should stop because he laughed" and earned almost 100 likes.
Also quite funny comments brought the network community, an amused Userin wrote: I hope Lidl will apologize tomorrow publicly here to have good employees. This is not possible at all. He laughed! "On the criticism of their reaction Lidl has not yet responded.
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