In Philadelphia man has said he is considering legal action against Starbucks
Niquel Johnson, 40, told the Washington Post that when he ordered his last week drinks he gave his Islamic name, Aziz, as he had done in the same store "countless" times before. This time, the three drinks he ordered all came back labeled "Isis".
As an Egyptian god, Isham is a common acronym for the Islamic State terrorist group. Johnson said seeing the word on his beverages made him "shocked and angry".
"I felt it was discrimination," he said.
In a statement to the Post, Starbucks spokesman Reggie Borges said: “After investigating, we don’t believe this was a case of discrimination or profiling.
“The customer approached and provided the name Aziz. The barista mistakenly spelled it incorrectly. We are connected with Mr. Johnson and apologized for this regrettable mistake. "
But Borges' simple statement belied a baffling, labyrinthine story.
Johnson told the Post Starbucks claimed to have a complaint filed by email via a phone conversation with his niece, Alora.
But Johnson insisted such a phone call could not have occurred. He does not have a niece named Alora and the nieces he does not have too young to have such a conversation.
Johnson provided to the Post a recording of exchange with a Starbucks representative in which he made clear his confusion and anger.
"I know it's a new revelation for me and us, Niquel," the Post quoted the representative as saying. “And I don’t know how we got to that point. I apologize. "
The Post said the identity of the woman Starbucks says it spoke to mystery.
This is not the first time at the Starbucks store in Philadelphia has attracted national media attention.
Last year, two African American men were arrested after a Starbucks worker in the city called the police because the men were sitting peaceably but not ordering anything. The men eventually settled for $ 1 each and a $ 200,000 program for young entrepreneurs.
Starbucks' chief executive, Kevin Johnson, apologized and ordered more than 8,000 stores closed for an afternoon, so nearly 175,000 employees could be trained
Johnson told the Post that the outcome of that case.
"You think they would have their facts in order," he said. "How could they allow anyone to speak for me?"