- Tiler Michael Schmiedl from Riedenburg near Ingolstadt has often had problems with the engineers at Audi or Siemens who have complained of alleged faults or have not paid their bills.
- Since he no longer accepts orders from them, the craftsman has fewer problems and gets much encouragement for his action.
He did not want to "start a war or denigrate anyone," says Michael Schmiedl, a tile master at Riedenburg near Ingolstadt. But the facts are as they are. If there are problems with customers who always know everything better, report alleged deficiencies, do not pay bills at all, or pay only partially or immediately go to court, so these are almost always engineers of Audi or Siemens. Thus the craftsman Schmiedl decided not to accept any more orders from them.
It was 2016. At the time, the craftsman on the website of his four-man operation announced that he would no longer work for "engineers, graduate students, professors" of these companies; the corresponding requests could be saved. There are no exceptions, "exclusion means exclusion". Since then he has drastically less problems with customers and only rarely have payment defaults, says Schmiedl. For this he receives all the attention of the public from the Donaukurier a few days ago he reported a boycott.
Since then, the 36-year-old father has been a sought-after interviewee, the story is rapidly multiplying in social media and Schmiedl's inbox spreads. According to his statements, more than 2000 people wrote to him "only 98% positive", he says shortly. Even the Audian and Siemensians agree with him that the proportion of know-it-alls, die-knees, pedants and streithansel among their engineers is particularly high.
Schmiedl has posted some communications on its website, anonymous, but guarantees its authenticity. "I would not accept orders from myself", according to an Audi engineer, because: "It is absolutely true: we are not in touch with reality". Many congratulate Schmiedl, report their experiences as bad and encourage him: "Keep it up".
His father, also a tiler master, had already left like him, the Bavarians told the phone, and many fellow artisans complained. The stories are similar. In the case of Schmiedl, they deal with engineers who buy cheap tiles in the hardware store and, after being transferred by Schmiedl and its people, hold them responsible for material defects. One ordered natural stone slabs and claimed the defects later, because they naturally had different surface models. Others would complain of millimeter deviations that are unrecognizable to the naked eye. In the end, it's always about pushing the bill.
He is not worried about missing orders
But why exactly the engineers Audi and Siemens? "They live in another world," says Schmiedl. His theory: "They deal with suppliers in a professional way and they look for their hair in the soup to rip them off and put them in the price, which they also transfer into their private lives and behave in the same way". Incidentally, both companies have not yet commented on the boycott of Schmiedl; one or another of these professions is already spreading on the Internet.
Michael Schmiedl does not impress him. Firstly, his orders are full in the long run (the construction industry expects good similar deals in 2019 as in previous years); second, his boycott appears to be the perfect PR measure. Perhaps his example also finds imitators. Many artisans, says Schmiedl, have long boycotted the engineers Audi and Siemens without communicating openly. "If someone calls you, your colleagues go crazy or claim to be completely booked for years to come."
By the way, the cardholder's favorite customers are policemen. For those, "the customer problem rate would be zero percent," he says. Why? The policemen are realistic, close to people and reality. Therefore, they would know what the real problems are, says Schmiedl, and they did not move when a bathroom two centimeters smaller than expected, or a bath 198 instead of the specified 200 liters.