travelers from Renfe they want change or cancel your tickets to travel this Sunday due to the weather alert that affects a large part of the countrythey can do it for freeeven if your contracted rate does not allow it, as indicated by the railway operator.
In a statement, Renfe has reported the reinforcement of its official information channels for those customers who plan to travel today, both on social networks, the web, SMS messages, the usual information points at the stations and on the telephone 912 320 320.
Likewise, it is contacting via SMS and email all travelers with origin or destination in Madrid and Toledo, as well as the holders of Cercanías and Media Distancia and Avant de Toledo passes.
Both provinces are in red alert for heavy rainwhich in the case of the capital could leave up to 120 liters per square meter this Sunday.
Throughout the day, the main problems caused by the storm have been recorded in the Mediterranean corridorwhere Renfe has service suspended from different originsdiverting trains from Valencia via Madrid to Barcelona.