When something is wrong with the telco bill

Error in the invoice? I’ll call right away: If there is obviously something wrong with the bill, consumers shouldn’t hesitate to contact their cell phone or landline provider. Photo: Christin Klose / dpa-tmn (Photo: dpa) In such cases, experts recommend submitting complaints in writing and documenting all steps. In general, it is advisable to check … Read more

Ronald Schäfer – Hahlen & Hahlen

Lawyer Ronald Schäfer was born in Krefeld in 1962. After graduating from high school, he studied law at the University of Cologne and has been admitted to the bar since 1997. He has also been a mediator since May 2014. From 1997 to mid-2004 he worked as a lawyer in a larger law firm in … Read more