The managing director of Boeing said that the company made a "mistake" in handling a problematic cockpit warning system in its 737 MAX jets before two accidents that killed 346 people.
Speaking before the Paris Air Show, Boeing CEO Dennis Muilenburg promised transparency, as the aircraft manufacturer works to bring the aircraft back on the ground in flight. He told reporters that Boeing's communication with regulators, customers and the public "was not consistent. And this is unacceptable."
The US Federal Aviation Administration has criticized Boeing for not telling regulators for more than a year that a safety indicator in the cockpit of the best-selling aircraft was not working as expected.
Boeing and the FAA said the signal light was not critical to flight safety.
It is not clear if one of the crashes could have been prevented if the cockpit alarm worked properly. Boeing says that all its planes, including the MAX, give pilots all flight information – including speed, altitude and engine performance – they need to fly safely.
But the messy communication has eroded confidence in Boeing, as the company struggles to bounce back from incidents involving passenger jets in Indonesia and Ethiopia.
"We clearly made a mistake in implementing the report," said Muilenburg.
The pilots also expressed anger Boeing did not inform them of the new software that has been implicated in fatal accidents.
Mr. Muilenburg expressed confidence that the Boeing 737 MAX will be cleaned up to fly again by the end of the year by the United States and all other global regulators.
"We will take the necessary time (to ensure the MAX) is safe," he said.
The model was founded around the world for three months and regulators must approve the long-awaited Boeing software correction before it can return to the skies.
Mr. Muilenburg called the arrests of Lion Air and Ethiopian Airlines launches a "decisive moment" for Boeing, and thinks the result will be a "better and stronger company". In the United States, Boeing faced the control of members of the Congress and the FAA on how it reported the problem involving a cockpit warning light. The function, called the angle of attack or AoA alarm, warns the pilots when the sensors that measure the step up or down of the nose of the airplane compared to the incoming air could be wrong.
Boeing admitted that the engineers made within a few months of the plane's debut in 2017, the sensor light only worked if associated with a separate optional function, but did not report the problem for over a year after the Accident in Indonesia.
Angle measurement sensors have been implicated in Lion Air's incident in Indonesia last October and Ethiopian Airlines shutdown in March. The sensors worked poorly, warning the anti-stall software to push down the noses of the aircraft. The pilots were unable to regain control of the aircraft.
Boeing told the FAA what it learned in 2017 after the incident in Indonesia. The pilot Dennis Tajer, spokesman for the union representing the pilots of the American Airlines, the Allied Pilots Association, welcomed Mr. Muilenburg's willingness to revisit the cockpit alert problem and acknowledgment that Boeing has mishandled transport information.
But Tajer still thinks that Boeing has made a series of false steps without precedent in the communication that "have created a huge obstacle to the reconstruction of the trust".
The restoration of confidence in the MAX is Boeing's number one priority, said Muilenburg in view of an update of the 777 and its upcoming long-range NMA jet.
The MAX, the most recent version of the Boeing 737 bestseller, is essential for the future of the company. The MAX was a direct response to the A320neo, the fuel-efficient engine of rival Airbus, one of the most popular jets of the European aircraft manufacturer; Airbus has exceeded Boeing's sales in the category.
The MAX crashes, a slowdown in the global economy and damage from tariffs and trade struggles threaten to tarnish the mood at the Paris Air Show. Together with his alternate years partner, the Farnborough International Airshow near London, the Paris show is usually a celebration of avant-garde aviation technology. Mr. Muilenburg predicted a limited number of orders at the Paris event, the first major air show after the incidents, but said that it is still important for Boeing to participate in speaking with customers and others in the industry.
He also announced that Boeing has raised its long-term forecasts for global plan demand, particularly among the sustained growth in Asia.
Boeing expects the world's airlines to need 44,000 aircraft within 20 years, compared to a previous forecast of 43,000 aircraft.
Mr. Muilenburg predicted that within 10 years the general aviation market – including passenger jets, freight and war planes – would be worth 8.7 trillion dollars, compared to the previous forecast of 8.1 trillion dollars.
Both estimates are higher than those of Airbus, which sees slower growth in the future.
However, Airbus is heading towards the Paris show with confidence. It is planned to announce several aircraft sales and unveil its long-range A321 XLR jet. Airbus executives said that the arrests of MAX did not affect their sales strategy, but reminded them of the importance of ensuring the safety of the entire industry.
. (tagToTranslate) long-range jet (t) warning cockpit (t) global economy (t) chief admits (t) mate of alternate years (t) aviation technology at the forefront (t) warning problematic cockpit ( t) unprecedented communication steps (t) cockpit alarm system (t) engine performance (t) overall floor demand (t) cockpit warning light (t) European aircraft manufacturer (t) which defines the time ( t) flight information (t) aviation market (t) reconstruction of the trust (t) relative nose (t) cabin alarm (t) aeronautical industry (t) safety indicator (t) business struggles (t) aircraft (t) Airbus executives (t) trade (t) flight safety (t) incoming air (t) t) alarm system problem (t) United States of America (t) North America (t ) North America (t) America (t) Indonesia (t) Southeast Asia (t) Asia (t) Ethiopia (t) Eastern Africa Sub-Saharan Africa (t) Africa (t) Paris (t) France (t) Western Europe (t) Europe (t) China (t) East Asia (t) London (t) United Kingdom (t) Northern Europe (t) t) AMR Corporation (t) Allied Pilots Association (t) Ethiopian Airlines (t) Max (t) Airbus SA (t) Agence France Presse (t) Fa culdade Anhanguera de Anápolis (t) The Boeing Company (t) Jim Young (t) Dennis Tajer