The class action lawsuit on the defect “drift“which affects Xbox One controllers has now specifically mentioned Xbox Elite Series 1 and 2 as affected by the issue. Microsoft is scarce responded to these complaints at the end of 2019, as some players claim that they have problems with the control levers, that they continue to move even though they are not being touched, something reminiscent of drifting on the sticks of the Nintendo Switch Joy-Con – which also faces lawsuits-.
The original lawsuit was filed in April and addressed the drifting in a large volume and variety of Xbox controllers. Now the complaint has been amended on October 2 with seven additional lawsuits requiring a jury trial to address the allegations against Microsoft. This updated collective action specifically mentions Xbox Elite Series 1 and 2 -the latter went on sale at the end of 2019- with new details about a stick defective causing the drift.
Specifically, this lawsuit says the problem is caused by a pad defect related to the potentiometer within the joystick component, the mechanism that translates the physical movement of the stick into motion within the game. Supposedly there a design defect related to a grease-like lubricant that deteriorates an element that is required to offer resistance -a photograph has been submitted-, causing unwanted movement without player interaction. The lawsuit alleges that Microsoft was aware of the defect after numerous online complaints – since 2014, according to the text – and still has not disclosed the defect and usually rejects the repair when it appears.
“Microsoft appeals to consumers to buy Xbox controllers by promoting the pads as superior game-enhancing, describing Elite controllers as the ‘world’s most advanced’ and highlighting that the joysticks and buttons have ‘maximum precision’“, according to the demand.