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Argentina: Telecentro Modernizes IT & CRM Stack

Telecentro Advances Fiber Deployment and Modernizes Systems with NetcrackerTable of ContentsTelecentro Advances Fiber Deployment and Modernizes Systems with NetcrackerUnified Systems and the rise of Triple PlayModernization with Netcracker OSSFiber-Optic Expansion ProgressKey TakeawaysLooking Ahead Telecentro, a leading Argentinian telecommunications…

Argentina: Telecentro Modernizes IT & CRM Stack

Telecentro Advances Fiber Deployment and Modernizes Systems with Netcracker

Table of Contents

Telecentro, a leading Argentinian telecommunications provider, is making important strides in expanding its fiber-optic network and modernizing its operational infrastructure. The company is currently around 25% complete with its fiber migration plan,aiming to reach a larger portion of its 5.5 million household footprint with high-speed connectivity. This modernization effort includes a recent partnership with netcracker Technology to implement new operations support systems (OSS) across all business lines.

Unified Systems and the rise of Triple Play

historically, Telecentro operated with separate customer management systems for its cable and internet services. These were unified to support the launch of its “triple play” offering – a bundled package of cable television, internet, and telephony services. This unified system remained in place for the company’s B2B (business-to-business) unit until recently. https://www.bnamericas.com/en/news/telecentro-unifies-systems-to-launch-triple-play-offer

Modernization with Netcracker OSS

In February 2024, Telecentro signed an agreement with Netcracker Technology to incorporate advanced operations support systems (OSS) across all its lines of business. OSS are crucial for managing and monitoring the complex network infrastructure required to deliver modern telecommunications services. This implementation is expected to streamline operations, improve service delivery, and enhance the customer experience. https://www.netcracker.com/news-and-events/press-releases/telecentro-selects-netcracker-to-modernize-operations-support-systems/

Fiber-Optic Expansion Progress

as of August 2024, telecentro’s fiber-optic migration plan had reached 25% completion. The company projects that it will take approximately three more years to fully deploy fiber-optic infrastructure across its network.Currently, around 20% of the 5.5 million households within Telecentro’s reach have a fiber connection. This expansion is vital for delivering faster internet speeds and supporting bandwidth-intensive applications. https://www.bnamericas.com/en/news/telecentro-fiber-optic-migration-plan-progresses

Key Takeaways

* Fiber Expansion: Telecentro is actively expanding its fiber-optic network, with 25% completion as of August 2024 and a projected three-year deployment timeline.
* OSS Modernization: The company is modernizing its operations with Netcracker OSS to improve efficiency and service quality.
* Triple Play Foundation: A unified customer management system, initially implemented for the launch of triple-play services, has been a cornerstone of Telecentro’s offerings.
* Market Reach: Telecentro serves approximately 5.5 million households, with 20% currently connected via fiber optics.

Looking Ahead

Telecentro’s investments in fiber infrastructure and modern OSS demonstrate a commitment to providing advanced telecommunications services to its customers. The continued rollout of fiber optics will be crucial for meeting the growing demand for high-speed internet and supporting future innovations in connectivity. The Netcracker partnership is expected to play a key role in optimizing network performance and enhancing the overall customer experience as Telecentro navigates a competitive landscape in the Argentinian telecommunications market.

About the author: Ibrahim Khalil - World Editor

PhD in International Relations, former UN press officer. Ibrahim has reported from 40+ countries, translating complex geopolitical shifts into clear, human‑focused narratives. “Ibrahim Khalil provides authoritative world news, from diplomacy to conflict zones, with on‑the‑ground insight.”