Computer disruptions at Amphia in Breda and the Elisabeth-TweeSteden Ziekenhuis (ETZ) in Tilburg have left patients unable to access their online medical portals, including mijnAmphia and MijnETZ, to view appointments or test results.
Patient Portals Dark at Amphia and ETZ
Spokespersons for both hospitals confirmed that internal hospital operations and medical equipment remain unaffected, while Frisius MC in Leeuwarden reported similar login issues linked to precautionary security measures.
External Access Blocked While Care Proceeds Uninterrupted
Patients attempting to log into the online portals of Amphia and ETZ encountered technical barriers preventing access to personal health data and upcoming schedules.
Both facilities advised patients with non-urgent inquiries to contact them after the weekend. An Amphia spokesperson clarified that the disruption is strictly an inbound issue affecting external users such as patients and general practitioners, noting that internal hospital systems continue to function normally.
ETZ representatives similarly affirmed that hospital care proceeds as usual without any impact on medical equipment, though they acknowledged the frustration for patients trying to review appointments.
Direct Patient Outreach and Precautionary Actions in Leeuwarden
To mitigate the impact of the outage, Amphia initiated direct phone calls to vulnerable patients requiring specific pre-appointment instructions, such as fasting guidelines. Automated systems for sending appointment confirmations via email and text message remain operational.
Meanwhile, Frisius MC in Leeuwarden reported that it temporarily disabled several digital systems, including patient portals, as a precautionary step regarding IT system security. Frisius MC confirmed that the measure did not stem from a hack and that patient records remain secure.