Abbanoa Contact Information and Fault Reporting
Abbanoa S.p.A. Provides water and sewerage services in Sardinia, Italy. This article details how to contact Abbanoa for fault reporting and customer service inquiries.
Reporting Water and Sewerage Faults
To report a water or sewerage network fault outside of your private property in Sardinia, contact Abbanoa’s toll-free number: 800022040. This service is available 24 hours a day, 7 days a week, including holidays. Abbanoa specifies that faults within private property are the responsibility of the homeowner.
Before contacting Abbanoa, it is recommended to check the “Segnalazioni” (Reports) section on their website to see if any interventions are already underway in your area.
If you are experiencing a lack of water supply only at your property, ensure that the meter valve is fully open. If it is, and you still have no water, then contact Abbanoa.
Customer Service Contact Information
For commercial inquiries – such as contracts, connections, payment methods, and installment requests – contact Abbanoa’s customer service team:
- From a landline: 800062692
- From a mobile phone: 0704511328
- From abroad: +390704511328
Customer service is available Monday to Friday from 8:30 AM to 6:30 PM, and on Saturdays from 8:30 AM to 1:15 PM. Abbanoa provides these hours of operation.
Additional Information
The toll-free fault reporting number (800022040) is always active, 24/7. Abbanoa confirms this, even during public holidays.
The service is free of charge. For calls from abroad, use the number +3907034299998. Abbanoa provides this number for international customers.