Cox Automotive Auction Services Representative: A Comprehensive Overview

Cox Automotive is seeking motivated individuals to join its team as Auction Services Representatives. This entry-level position offers an opportunity to gain experience in the automotive industry, providing essential support to clients and auction operations. This article details the key responsibilities, required experience, compensation, and benefits associated with this role, as of March 21, 2026.

Key Responsibilities

The Auction Services Representative plays a vital role in ensuring smooth and efficient auction operations. Core duties include:

• Providing exceptional customer service to ensure client satisfaction.
• Reviewing vehicles in the sale lineup, locating missing vehicles, and collaborating with account representatives to prepare vehicles for sale.
• Performing basic client services, such as monitoring vehicle reconditioning processes and communicating with stakeholders.
• Educating clients on company products and services.
• Assisting with vehicle reconditioning recommendations and conducting condition report and imaging audits to minimize risk.
• Developing a foundational understanding of auction services concepts, including condition report data and the vehicle inspection process.
• Demonstrating a commitment to safety by adhering to all safety and health procedures.
• Performing additional duties as assigned.

Required Experience and Skills

This position is suitable for individuals with limited client-facing experience. Specific requirements include:

• Entry-level position, open to candidates with minimal experience.
• At least one year of experience, preferably in the automotive industry or a related field.
• A high school diploma or equivalent is required.
• Prior experience with vehicle reconditioning or auto body knowledge is a plus.
• Strong team-based interpersonal skills.
• Excellent verbal and written communication skills.
• Physical ability and mental acuity to meet the demands of the position.
• A valid driver’s license and a safe driving record.
• Ability to operate vehicles with both standard and automatic transmissions is preferred.

Compensation and Benefits

Cox Automotive offers a competitive compensation and benefits package for Auction Services Representatives.

• Hourly Pay: The hourly pay rate ranges from $18.17 to $27.31, with the actual rate dependent on location, knowledge, skills, and abilities. The position may also be eligible for commission and/or incentive programs.
• Paid Time Off: Employees receive a minimum of sixteen hours of paid time off each month, plus seven paid holidays annually.
• Additional Abandon: Additional paid time off is available for bereavement, voting, jury duty, volunteer operate, military leave, and parental leave.

Drug Testing Policy

To be employed in this role, candidates must pass a pre-employment drug test. Even as Cox Automotive does not currently administer a pre-employment drug test specifically for marijuana for this position, it maintains a drug-free workplace. The possession, use, or being under the influence of drugs illegal under federal or state law is prohibited during work hours, on company property, and in company vehicles.

Eligibility Requirements

Applicants must be currently authorized to work in the United States for any employer without requiring current or future sponsorship.