ADA to Host Live Virtual Seminars Addressing Critical Dental Insurance Challenges
For many dental practitioners, navigating the labyrinth of insurance contracts and reimbursement models is a constant source of operational frustration. To address these systemic hurdles, the American Dental Association (ADA) is expanding its “Dear ADA” series into a series of free, live virtual seminars designed to provide direct expert guidance to dental professionals.
The inaugural session, titled “Dear ADA Live: Navigating Contracts, Coverage, and Care with ADA Experts,” is scheduled for June 15 at 5 p.m. CDT. This move signals a strategic shift by the ADA to move beyond written content and engage directly with members on the most pressing issues facing modern dental practices.
From Print to Live: The Evolution of “Dear ADA”
The “Dear ADA” series was originally launched in 2025 as a way to help dentists navigate complex insurance-related questions submitted by members. While the series has provided essential clarity through the ADA News, the transition to live, virtual seminars aims to offer more dynamic interaction and real-time expertise. Each monthly seminar is intended to provide clarity on specific challenges and direct members to the necessary resources for practice management.
Key Topics for the Inaugural Seminar
The first live seminar will focus on several high-friction areas of dental insurance that frequently impact practice profitability and patient care. Key topics include:
- Exclusivity Clauses: Understanding the implications of exclusivity within PPO agreements.
- PPO Leasing Arrangements: Navigating the complexities of leasing structures.
- Reimbursement Realities: Addressing the challenges of reimbursement and the lack of dental plan assistance for out-of-network dentists.
Expert-Led Insights for Practitioners
The ADA has assembled a panel of experienced practitioners to lead these discussions, ensuring that the advice provided is grounded in the reality of daily clinical practice. The speakers for the upcoming June seminar include:

- Shelley Olson, D.D.S.: A general dentist from Oxford, North Carolina, and Chair of the ADA Council on Dental Benefit Programs.
- Bertram Hughes, D.D.S.: A general dentist from Gainesville, Florida, and Vice Chair of the Council.
- Travis Campbell, D.D.S.: A general dentist from Prosper, Texas.
Dr. Olson emphasized the necessity of these peer-to-peer discussions, noting the significant administrative burden insurance issues place on dental teams.
“As a practicing dentist, I know how frustrating and time consuming dental insurance issues can be for our teams and our patients. This webinar is an opportunity for providers to hear directly from peers who are dealing with these same challenges,” said Dr. Olson.
The seminar aims to foster open dialogue regarding contracts, coverage decisions, and reimbursement, while highlighting how the ADA is actively working to support dentists in navigating these complexities.
Key Takeaways for Dental Professionals
- Event Format: Free, virtual seminars hosted by the American Dental Association.
- Primary Focus: Navigating PPO contracts, exclusivity clauses, and reimbursement issues.
- Target Audience: Dentists and dental practice teams facing insurance-related challenges.
- First Session: June 15 at 5 p.m. CDT.
Frequently Asked Questions
Does the “Dear ADA Live” seminar provide continuing education (CE) credits?
No, the seminar does not provide continuing education credits.

How can I attend the seminar?
Interested participants can register through the official ADA event webpage.
As the dental landscape continues to evolve with increasingly complex insurance frameworks, the ADA’s move toward live, expert-led engagement represents a vital resource for practitioners seeking to protect their practice’s financial health and operational efficiency.