Chappell Roan Addresses Security Incident & Online Backlash: What to Know

by Daniel Perez - News Editor
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Chappell Roan Addresses Claims of Security Guard Mistreatment at Lollapalooza Brazil

Singer Chappell Roan has responded to allegations made by Brazilian-Italian soccer star Jorginho Frello that her security guard mistreated his 11-year-vintage stepdaughter at a hotel in São Paulo, Brazil, ahead of Roan’s performance at Lollapalooza Brazil. The incident reportedly left the child “extremely shaken” and in tears after she recognized the singer during breakfast on March 21, 2026.

Jorginho’s Initial Accusation

Jorginho Frello took to Instagram on March 21, 2026, to describe what he called an “upsetting situation.” He claimed that Roan’s security guard acted in an “extremely aggressive manner” towards both his wife and daughter, causing his daughter to develop into “extremely shaken and cry a lot.” Jorginho tagged Chappell Roan’s account in his post, stating, “It’s sad to see this kind of treatment coming from those who should understand the importance of fans.” He added, “No one should have to travel through this, especially not a child.”

Chappell Roan’s Response

Roan addressed the allegations on March 22, 2026, stating that the security guard was not part of her personal security team and that she did not witness the interaction. “I do not normally address online rumors, but the accusations currently circulating are false and constitute defamation,” Pascal Duvier, the security guard in question, wrote on Instagram. Duvier explained he was at the hotel on behalf of another individual and made a judgment call based on information received from the hotel and perceived security risks. He expressed regret over the outcome of the encounter but maintained his actions were not directed by Roan or her team. CBC reports Roan as well stated, “I do not hate people who are fans of my music. I do not hate children.”

Security Guard Takes Responsibility

Pascal Duvier, the security guard involved, released a statement taking full responsibility for his actions. He clarified that he was not acting on behalf of Chappell Roan, her management, or her security team. Duvier stated his actions were based on information from the hotel, prior observations, and a perceived heightened security risk. Cosmopolitan details Duvier’s explanation of a “calm” interaction with the mother, expressing regret for the outcome.

Further Reactions and Support

Following the incident, the mayor of Rio de Janeiro announced that Chappell Roan would be “banned” from performing at the Todo Mundo no Rio festival, as long as he remains in office. However, it’s crucial to note that Roan was not scheduled to perform at the festival this year. Jameela Jamil publicly supported Roan on Instagram, criticizing the online backlash and highlighting Roan’s advocacy for various social causes. Chappell Roan Now, a fan account, also defended Roan, pointing out her background and challenging narratives about her upbringing.

Ongoing Investigation

As of March 26, 2026, the situation remains under scrutiny, with ongoing discussions online and continued support for both Roan and Jorginho’s family. The incident has sparked conversations about fan interactions, security protocols, and the responsibilities of public figures.

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