Dynamics 365 CE/CRM Updates: Timeline Activities, Record Merging & More – March 2024

by Anika Shah - Technology
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Megan V. Walker: A Leading Voice in the Microsoft Power Platform and Dynamics 365 Ecosystem

Megan V. Walker is a prominent Microsoft Business Applications MVP and Power Platform consultant, recognized for her expertise in Dynamics 365, Power Automate, Power Apps, and related technologies. She provides services and insights for organizations leveraging the Microsoft Power Platform, with a focus on clarity and practical application for users of all experience levels.

Expertise and Background

Walker’s deep understanding of the Microsoft ecosystem stems from years of experience, dating back to the CRM era. She has meticulously documented the evolution of Dynamics 365 and the Power Platform through over 576 articles on her blog, meganvwalker.com. Her areas of focus include Dataverse, Power Automate, Power Apps, Power Pages, and Customer Insights Journeys.

Recent Contributions and Insights

Walker actively shares her knowledge through various channels. In February 2026, she co-presented a session on Real-time Chats for Dynamics 365 Marketers with Amey Holden, as featured on 365Community.online. Her blog consistently addresses critical updates and best practices within the Dynamics 365 and Power Platform space.

Recent blog posts highlight practical solutions for common challenges, including:

  • Adding activities to record timelines using custom pages to track updates.
  • Merging duplicate records to maintain data accuracy and improve reporting.
  • Implementing role-based access control (RBAC) in SharePoint from Dynamics 365 CRM.
  • Driving smarter sales engagement with sequences.

Speaking Engagements and Community Involvement

Megan V. Walker is a sought-after speaker, sharing her expertise at industry events. Her Sessionize profile details sessions such as “Top Tips for Getting The Most Out of D365 Marketing” and “The Ultimate Marketing Showdown” (a comparison of Dynamics 365 Marketing vs. ClickDimensions). She also presents on building custom triggers for real-time journeys in D365 Marketing, covering both no-code and low-code approaches.

Professional Profile

Walker is a Microsoft MVP in Business Applications, holding an MCSA: Dynamics 365 certification. She is connected with over 500 professionals on LinkedIn and operates MVW Consulting Ltd, offering Power Platform services and support.

Key Takeaways

  • Megan V. Walker is a leading expert in the Microsoft Power Platform and Dynamics 365.
  • Her blog, meganvwalker.com, provides valuable insights and practical guidance.
  • She actively contributes to the community through speaking engagements and collaborative sessions.
  • Walker’s expertise covers a wide range of topics, including Dataverse, Power Automate, Power Apps, and Customer Insights Journeys.

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