Workers at Encore Boston Harbor Consider Strike Over Pay and Benefits
Employees at Encore Boston Harbor, a major casino and hotel complex in the city, are exploring the possibility of a strike as negotiations with management reach a critical juncture, according to union officials. The potential walkout, which could disrupt operations at one of New England’s largest entertainment venues, centers on disputes over wages, healthcare benefits, and working conditions, union representatives said.
Union Demands Highlight Broader Labor Tensions
Unite Here Local 26, the union representing over 1,000 workers at Encore Boston Harbor, has cited “significant gaps” in compensation and benefits as key issues in contract talks, according to a statement released on April 5, 2024. The union’s leadership emphasized that employees have not received a pay increase since 2019, despite rising living costs and inflation. “Our members deserve fair treatment, and we are prepared to take all necessary steps to ensure that happens,” said union president Maria Delgado in a press conference.
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The union’s demands include a 20% base wage increase, expanded healthcare coverage, and safeguards against forced overtime. These proposals come as the broader hospitality industry faces heightened pressure to address labor shortages and improve worker retention, according to the National Restaurant Association.
Casino Management Calls for Continued Dialogue
Encore Boston Harbor, owned by the Genting Group, has maintained that it is “committed to resolving differences through negotiation” but has not yet agreed to the union’s terms. In a statement, the casino’s general manager, James Reynolds, reiterated that “our priority is to maintain stable operations while ensuring fair compensation for all employees.”
Reynolds declined to comment on whether a strike is imminent, citing ongoing discussions. However, he noted that the casino has “implemented several measures to support staff, including additional training programs and flexible scheduling options.”
Historical Context and Regional Implications
This potential strike follows a pattern of labor disputes at major Boston-area casinos. In 2022, workers at MGM’s Encore Boston Harbor staged a brief walkout over similar issues, leading to a temporary slowdown in services. Industry analysts suggest that unresolved tensions could have ripple effects on the local economy, particularly for businesses reliant on casino visitors.

“A prolonged strike would impact not just the casino but restaurants, hotels, and transportation services in the area,” said Dr. Emily Zhang, an economist at Boston University. “It’s a complex issue with broader stakes for the region.”
What’s Next for Workers and Management?
Union officials have indicated that a formal strike vote could occur within the next two weeks, pending further negotiations. If approved, the walkout would mark the first major labor action at Encore Boston Harbor since its opening in 2019. The outcome could set a precedent for future labor disputes in the hospitality sector, particularly as other unions across the country push for similar demands.
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For now, both sides remain locked in talks, with no immediate resolution in sight. “We’re ready to fight for what’s right,” Delgado said. “But we also hope to find a solution that works for everyone.”
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