How to Cancel Your Evvnt Subscription or Event
Whether you need to cancel a subscription package or an event you’ve created through Evvnt, the platform provides options for managing your bookings and payments. This guide outlines the steps for both scenarios, ensuring a smooth process for both event organizers and subscribers.
Cancelling an Evvnt Subscription Package
If you have an active Evvnt subscription package, you can initiate a cancellation request directly through the platform. According to Evvnt’s support documentation, a “Cancel Package” button will be available when your subscription is active. Selecting this button submits a cancellation request. Learn more about subscription cancellations here.
Cancelling or Postponing an Event
If you need to cancel or postpone an event you’ve created on Evvnt, it’s crucial to communicate this to your ticket holders before processing any refunds. Evvnt recommends utilizing the “Send an Email Broadcast” feature to directly notify ticket buyers of the change. Find more information on event cancellation and postponement here.
You can now cancel events directly from your Evvnt dashboard. Simply navigate to “My Events” and select the event you wish to cancel. Instructions for cancelling events can be found here.
Key Takeaways
- Subscription Cancellation: An active subscription will have a “Cancel Package” button available.
- Event Cancellation: Communicate changes to ticket holders via email broadcast.
- Cancellation Process: Events can be cancelled directly from the “My Events” section of your dashboard.
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