registration/Login
Table of Contents
How do I create a customer account in the Jahn online shop?
You can register in the Jahn online shop using the “Register” button. Enter your personal data there,set a user name and assign a personal password.
What advantages does registering in the Jahn online shop offer me?
With your user account you have access to your orders at any time. Such as, you can access your print@home or mobile tickets or manage your Jahn TV subscription at any time. Changes to the address or bank details are possible at any time.
3. Forgot your password?
If you have forgotten your password, you can request a new password at any time in the login area by using the “forgotten password” function. You need your username for this. The new password will then be sent to your registered email address. Alternatively, please contact us with your address jahnshop(at)ssv-jahn.dessv-jahn.de) or by phone at 0941 / 6983 – 0. We will be happy to help you.
4.I don’t want to register, what options do I have?
If you do not wish to register in the Jahn online shop, we offer you the option to order via email jahnshop@ssv-jahn.de. Please add the following data to your order:
* Item/item number
* Size
* Number
* Delivery address
Unfortunately, we cannot guarantee availability. Only bank transfer/advance payment can be chosen as the payment method.
Ticket sales
1. Where can I get tickets for the SSV Jahn Regensburg home games?
You can get tickets for SSV Jahn home games in the Jan fan shop at the jahnstadion Regensburg (Franz-Josef-Strauß-Allee 22, 93053 Regensburg), in our external ticket offices or in jahn online shop.
2. is it possible to order tickets by telephone,fax or email?
Ticket orders or reservations via telephone,fax or email are not possible. excluded from this are ticket orders for people with a disability ID and the addition B as well as group requests.
3. I have a problem paying via PayPal – what could be the reasons?
As a paypal user, you can process your payment via PayPal using the following payment methods: direct debit, credit card, paypal credit or bank transfer. These payment methods can be selected via the settings and confirmations in your own PayPal account. The payment methods direct debit, credit card or PayPal credit are instant payment methods that record direct receipt of payment by the recipient (SSV Jahn Regensburg). The ordered ticket or item is paid for promptly and shipping can be processed.In the case of the payment method by bank transfer, the PayPal user must initiate a transfer to his PayPal account. PayPal will also notify the customer of this process.As a PayPal user,you must then transfer the outstanding amount to your PayPal account before the order can be processed further. If this does not happen, the order will remain in “pending” stat
Frequently Asked Questions – Jahnstadion Regensburg
7. How do I get tickets for the guest block?
The guest block is located in the André Stand (North Stand) in sectors N1 and N2. Tickets for these blocks can only be obtained from the visiting clubs.If the visiting club does not call up the entire contingent, we will of course offer the remaining tickets in the Jahn fan shop at the Jahnstadion Regensburg (Franz-Josef-Strauß-Allee 22, 93053 Regensburg) or on the match day at the “Guests” box office at the NORD II – GAST entrance.The guest box offices usually open 90 minutes before the start of the game. The guest block can only be reached via car park P3. Fans who have purchased tickets for the home area (Hans Jakob Tribüne (south stand) & the blocks O2, O2 Plus and REWAG family block) and are clearly recognizable as away fans will be prohibited from entry due to fan separation and the associated security regulations. If necessary, an choice place (standing/sitting) will be assigned by the steward staff.
11. Where can I purchase VIP tickets?
You can obtain tickets for the business areas in the Jahnstadion Regensburg upon request from the Business Customer Marketing department. Further information and contact details can be found in the Jahn Business section.
12. How do I book a stadium tour and what does it include?
You can find all information about the stadium tours we offer here. Children’s stadium tours here.
Matchday
1. Where can I get day tickets on match day?
As a rule, we offer tickets for each category at the box offices around the Jahnstadion Regensburg.
Please note: You can only gain access to the stadium at the respective grandstand entrance.
* Net grandstand (west grandstand) = WEST access
* Hans Jakob stand (south stand) = access SOUTH I & SOUTH II
* East stand (O2, O2 Plus & REWAG family block) = access SOUTH I & SOUTH II
* Obsttribution (O1 & O1 Plus) a be behind-Tribone (nordtribution; N3 & N4) = OST Zugang
* and andré-Tribüne (Nordtribüne; Guests (Nordtribs (N1 & N2) = Sugen NORD II – GAST
The box office usually opens 90 minutes before the start of the game. A surcharge of 2.00 euros per ticket is charged at the Jahnstadion regensburg box office.
2. Does my admission ticket entitle me to use local public transport?
Day and season tickets are valid per ticket as an RVV ticket on all RVV means of transport in the entire RVV tariff area. You can find more information on the back of your admission ticket or below http://www.rvv.de/jahn-fans.
3. When does the jahnstadion Regensburg open?
The Jahnstadion Regensburg opens 90 minutes before the start of the game.
4.My tickets/work IDs are on file. Where can I find the collection checkout?
The pick-up cash desk is located at the box office at the OST entrance. The collection box opens 90 minutes before the start of the game. Please bring your relevant proof (ID card, media card, etc.) with you when you pick it up.
5. Where can I get referee cards?
Referee cards are available at the box office at the OST entrance or for guest fans (if available) at the guest box office at the NORD II – GAST entrance. The ticket is valid for standing or seated space and costs 1.00 euros.If
ticket Information & Season Tickets: SSV Jahn Regensburg
Discounted Tickets
Which groups of people are eligible to purchase a discounted ticket?
The following groups receive a discount when purchasing a day or season ticket:
* Children aged 5-13 (child category)
* Pupils, students, trainees
* FSJ/FÖJ/BFD
* Severely disabled people with a GdB of 50% or more
* Pensioners
Children up to the age of five can attend SSV Jahn Regensburg’s home games free of charge as lap children, but are not entitled to their own seat in the stadium.
When do children need their own admission ticket?
Children up to and including the age of five can attend SSV Jahn Regensburg’s home games free of charge as a lap child when accompanied by an adult, but are not entitled to their own seat. the REWAG family block is exempt from this regulation. Here the booking includes at least 1 adult (max. 2) and 1 child.
Season Tickets
I am unable to attend a home game day. Is my season ticket transferable?
In principle, all season tickets are transferable. This applies to both full-paying tickets and reduced season tickets. For discounted season tickets, the person going to the stadium must also be able to show a discount entitlement. Otherwise, the season ticket must be upgraded accordingly on the match day. This is possible at all box offices around the Jahnstadion Regensburg. Here, the difference in the day ticket price between the full-paying price and the reduced price must be paid in cash.
Does the price of season tickets decrease with each game played?
Yes, the price for season tickets is reduced by a factor of 1/19 for each home game played.
I have lost my season ticket.How do I get a new season ticket?
Please inform us of the loss of your season ticket personally or by email at jahnshop@ssv-jahn.de. We will be happy to reprint the season ticket and simultaneously occurring block the lost season ticket. The reprint of the season ticket is charged at 5.00 euros.
Is it possible to change my season ticket place during the season?
Yes, it is indeed generally possible to change the season ticket space within the category that has already been booked. Though, a change of place and category is only possible at the end of the season. Please feel free to contact us in this regard at jahnshop@ssv-jahn.de.
Is my season ticket also valid for test, cup or special games?
With the season ticket for the current season you can attend all 19 SSV Jahn home games. The season ticket is initially not valid for any further games.As a rule, season ticket holders are given the right of first refusal for their regular seat, but must purchase a separate day ticket in advance of the game.
is it possible to purchase a season ticket during the season?
In principle, it is indeed possible to book a season ticket even during the season. The season ticket price is reduced proportionately for each home game that takes place. A booking can be made in the Jahn Fanshop in the Jahnstadion Regensburg (Franz-Josef-Strauß-Allee 22, 93053 Regensburg) or online at https://www.ssv-jahns.
SSV Jahn Regensburg Ticket Dual Market: A Extensive guide
The SSV Jahn Regensburg offers a “Ticket Dual market” – a secondary ticket marketplace allowing season ticket holders to resell their tickets for home games. This guide provides a comprehensive overview of how the system works, fees involved, eligibility, and vital considerations for both buyers and sellers.
How the SSV Jahn Regensburg Ticket Dual market Works
The Ticket Dual Market, accessible through the Jahn online shop, facilitates the legal resale of tickets between fans. Season ticket holders can list their seats for specific matches, and other fans can purchase them. This provides versatility for those unable to attend games and ensures seats aren’t left empty. The system operates up to three hours before kick-off, offering a convenient solution for last-minute changes.
Selling Your Tickets: A Step-by-Step Guide
Here’s what you need to know if you’re looking to sell your SSV Jahn Regensburg tickets:
* Eligibility: Only the original purchaser of the season ticket can list it on the exchange. If you acquired the season ticket from someone else, you’ll need to assign and transfer it to your customer account after the season ends to gain access.
* Listing Process: Season ticket holders can view eligible games under “Possible tickets” in their online account and offer them on the secondary market.
* Ticket Blocking: When a ticket is sold, it’s blocked for the selected game. You, as the season ticket holder, do not need to hand in your physical season ticket.
* Notification: You will receive an email notification when your ticket has been purchased.
* Time Limit: Tickets can be listed and purchased up to 3 hours before the match begins.
Buying Tickets: What to Expect
If you’re looking to purchase tickets through the secondary market:
* Access: Tickets are available through the Jahn online shop.
* Pricing: Tickets are sold at the respective day ticket price plus a 15% processing fee. Additional shipping and online fees may also apply.
* Ticket Delivery: The buyer receives their own individual day ticket for the game.
Restrictions and Limitations
it’s important to be aware of the following limitations:
* Away Games: The secondary market is only for home games of SSV Jahn Regensburg.
* VIP & Box Tickets: VIP tickets and box tickets are not eligible for resale on the Ticket Dual Market.
* internet/Email Access: Sales are exclusively conducted online through the Jahn online shop. If you lack internet or email access, you cannot utilize this service.
frequently Asked Questions (FAQ)
Q: What if I bought a season ticket from someone else?
A: Only the original purchaser can list the season ticket on the exchange. You need to assign and transfer it to your customer account after the end of the season.
Q: What happens to my season ticket when I sell a ticket on the dual Market?
A: Your season ticket remains with you. It is only blocked for the specific game the buyer purchases a ticket for. The buyer receives their own day ticket.
Q: Can I sell tickets for away games?
A: No, the SSV Jahn Regensburg Ticket Dual Market is exclusively for home games.
Q: What fees are associated with buying tickets?
A: The cost includes the day ticket price, a 15% processing fee, and potential shipping/online fees.
Q: What if I don’t have internet access?
A: Unfortunately, sales on the secondary market are only possible through the Jahn online shop.
Key Takeaways
* the SSV Jahn Regensburg Ticket dual market provides a legal and convenient way for season ticket holders to resell tickets.
* Only the original season ticket purchaser can list tickets for sale.
* The market is limited to home games and excludes VIP/box tickets.
* Fees apply to purchases, including a 15% processing fee.
* Transactions are conducted exclusively online.
The SSV Jahn Regensburg Ticket Dual market offers a valuable service to fans, promoting flexibility and maximizing attendance at home matches. As the system evolves, it’s recommended to regularly check the official SSV Jahn Regensburg website for the most up-to-date information and guidelines.
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