The Future of IT: AI, Automation, and New Delivery Models

Prashant Ketkar, CTO at Parallels, explores the future of the IT landscape, detailing how artificial intelligence, automation, and new delivery models will fundamentally change how companies manage their digital infrastructures.

this analysis examines the key trends and challenges organizations will face in the coming years – from the increasing complexity of IT environments and evolving data security requirements to the evolution of Virtual Desktop infrastructure (VDI) and the expanding role of software as a Service (SaaS).

Prediction #1: The More Complex IT Landscape Requires AI and Automation in IT Management

Today, the average IT department manages approximately one hundred applications. However, by 2026, this number is expected to increase dramatically. The ease and speed of building applications and AI-powered agents will likely lead IT teams to manage thousands of them – some for extended periods, others for just hours or days.

This proliferation of tools substantially increases the complexity of IT environments, raising risks related to IT security, compliance, and data management.To effectively navigate this landscape, organizations need automation and clever tools. These technologies will simplify the deployment, securing, and management of applications.