Jakarta Ranks 15th Globally in Public Transport Survey
Jakarta secured the 15th position globally in public transport rankings for 2026, according to a survey published by travel magazine Time Out on October 15, 2026, detikNews reported. The annual assessment gathered evaluations from more than 24,000 residents across cities worldwide, who rated local bus, rail, and tram services on a scale from one to five, ranging from very poor to outstanding.
Indonesia’s capital achieved a positive satisfaction rating of 79.2 percent from local residents, placing it among the top 20 urban transit systems evaluated in the global index.
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Global Transport Leaders Outrank Jakarta
Taipei claimed the top spot in the 2026 rankings, with 95 percent of local residents giving the city’s metro system a positive evaluation. According to reporting compiled by bsinews.id and Demokratis.co.id, high passenger satisfaction in Taipei stems from station cleanliness, orderly queues on platforms, and strict train punctuality. Data cited by CNN Indonesia showed that the Taipei MRT carried hundreds of millions of passenger trips throughout 2025, or about millions of journeys each day. Passengers can also use EasyCard to pay for trips with the MRT and buses as well as rent bicycles through the YouBike service.
Singapore followed in second place with a 93.5 percent positive rating. The city-state’s MRT network features 146 stations and handles roughly 3.5 million trips daily. Singapore’s train punctuality reached 99.4 percent in 2025, and three new stations on the Circle Line—Keppel, Cantonment, and Prince Edward Road—began operating in July 2026.
Hong Kong secured third place with a score of 92.8 percent, supported by a transit network that includes the MTR, trams known locally as ding ding, and the Star Ferry. Heavy-rail MTR services recorded nearly two billion trips in 2025, while the punctuality rate for heavy-rail trains reached 99.9 percent. Edinburgh, Scotland, took fourth place with 92.4 percent, with Lothian Buses recording millions of customer journeys throughout 2025 and Edinburgh Trams serving millions of trips that same year. The city’s tram line was extended to the Newhaven area in Leith in 2023. Seoul, South Korea, rounded out the top five with 91.1 percent, featuring an underground railway network integrated with other transport modes and a base fare starting from 1,550 won, alongside a Climate Pass for residents and one-to-seven-day tickets for tourists.
Transit Satisfaction Across International Cities
The Time Out index structures its rankings based on the percentage of residents who rate their local public transport as good or excellent. To ensure broad geographic representation, each country is limited to a single spot, occupied by the city with the highest score within that nation.
Several other major international cities joined Jakarta in the top 20 rankings. Zurich, Switzerland, placed sixth with 90.7 percent, followed by Vienna, Austria, at 90.3 percent. Tallinn, Estonia, reached 85.3 percent, Helsinki, Finland, recorded 83.6 percent, Medellín, Colombia, scored 83 percent, Shanghai, China, achieved 82.7 percent, Warsaw, Poland, reached 81.9 percent, and Osaka, Japan, scored 81.6 percent. Stockholm, Sweden, reached the 14th position with 80.3 percent, sitting directly ahead of Jakarta. Riyadh, Saudi Arabia, followed Jakarta in 16th place with 78.2 percent, Hamburg, Germany, recorded 77 percent, Amsterdam, Netherlands, achieved 76.9 percent, Vancouver, Canada, reached 76.7 percent, and Oslo, Norway, closed the list at 20th with 75.9 percent.
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