Movistar is offering two free months of YouTube Premium to new subscribers who sign up for active postpaid plans between July 20 and September 20, 2026, according to official terms published by movistar.com.mx. Customers signing up for a plan can also choose to keep their current phone number through a porting process.
New Google subscribers qualify for Movistar promotion
The YouTube Premium promotion applies exclusively to new Google subscribers who have not redeemed a similar offer in the previous 36 months, with the company noting that users are eligible as long as at least three years have passed since the cancellation of their last subscription. Eligible participants must be active postpaid customers on participating plans, and the subscription must be activated through the Movistar MX application under the purchase section for music and video services, as detailed by movistar.com.mx. After the initial two-month promotional window concludes, the service automatically renews at a monthly rate of $159, billed directly in advance to the customer’s Movistar invoice. The package grants access to ad-free viewing, background playback, offline video downloads, YouTube Music Premium, ad-free YouTube Kids, and exclusive YouTube Originals content.
Users who wish to avoid recurring charges must cancel their subscription before the promotional period ends. Cancellations can be processed through the Movistar WhatsApp chat line or via the official web portal at sdigital.movistar.com.mx/youTube/admon, which cancels the subscription and stops charges to the user’s invoice or recharge balance. The company notes that carrier-billed subscription options for YouTube Premium may experience temporary availability constraints.
Customer Billing Complaints and Fair Use Limits
Subscribers discussing the carrier’s broader data and promotional offerings on promodescuentos.com have raised concerns regarding billing discrepancies and data restrictions. Fernando_CruzMBH added on promodescuentos.com that a 40-peso activation fee is charged during the first four months as specified in the contract. Additional users, including Brayan_Alvaradofpp on promodescuentos.com, reported that supposedly unlimited streaming apps are subject to strict data caps and speed throttles that limit high-definition video playback, noting a limit of 500 MB at high speed daily before speeds drop to 512 Kb/s, as well as a 25 GB limit for streaming apps where services like Crunchyroll failed to load chapters.
Movistar and YouTube provide customer support channels
Customers managing active billing adjustments or seeking assistance with promotional activations can reach Movistar customer service by dialing *611 from a mobile device. For questions regarding the YouTube Premium service itself, users can visit the YouTube help center.
How to pay for or cancel YouTube Premium
How much does the YouTube Premium subscription cost after the free trial?
The service costs $159 per month after the initial two-month promotional period expires, with charges applied directly to the user’s Movistar invoice as outlined by movistar.com.mx.
How can subscribers cancel their YouTube Premium plan through Movistar?
Users can cancel their subscription at any time before the billing cycle via the Movistar WhatsApp support channel or through the official subscriber portal at sdigital.movistar.com.mx/youTube/admon, according to movistar.com.mx.
Are existing YouTube Premium subscribers eligible for the two free months?
No, the promotion is restricted to new Google subscribers and users who have not redeemed a similar introductory offer within the past 36 months, as specified by movistar.com.mx.
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