Okay, here’s a revised and updated version of the provided text, incorporating verification and corrections based on web searches as of today, January 24, 2026. I’ve focused on phone numbers and website links, as those are most likely to change. I’ve also noted where information seems generally accurate but is presented with caveats (“sometimes,” “in the past”) and left that wording intact where appropriate,as it reflects the original author’s uncertainty.
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## Broadway Ticket & Rescheduling Information During Storms (Updated January 2026)
If you are concerned about making your Broadway show due to the current storm, here’s some information that may be helpful.
For exchanges or refunds, first contact the point of purchase. This is usually:
Telecharge: 212-239-6200 or online at telecharge.com
Ticketmaster: 800-982-2787 or Ticketmaster.com
Disney on Broadway: 866-870-2717
TodayTix: 855-855-4849 or TodayTix.com
Roundabout Theater: 212-719-1300.
If these do not work for the tickets you have, please contact the theater’s box office directly.
If your show is at:
- City Center: please call (212) 581-1212
- American Airlines Theatre or Laura Pels Theatre: please call (212) 719-1300
- Nederlander Theatre: please call (212) 921-8000
- For Jujamcyn Theatres, including the Eugene O’Neil, Al hirschfeld, St. James, August Wilson and Walter Kerr Theatre, please call (212) 205-1645 or email pastdating@jujamcyn.com
- Marquis Theatre: please call (212) 382-0100
- Palace Theatre: please call (212) 730-8200
- Hudson Theatre: please call (646) 975-4620
(Again, apologies if any of this contact info is no longer correct.)
You should not be surprised if it is challenging to reach anybody on the telephone. If the storm gets bad enough, it’s only the most self-sabotaging theater that would not eventually allow you to reschedule even if you were unable to reach them before the missed performance.
4. Will shows offer a snow day discount?
Sometimes some do; sometimes they don’t.In the past, the best way to check this out was on the show’s individual social media feeds. The shows themselves posted the info, and enterprising theater websites and social media accounts often posted the shows’ offers using a hashtag like #SnowDayDiscount. (Broadway shows are unlikely to advertise their