Pathroot Health Expands Care Navigation Platform to Address Chronic Diseases

GREENVILLE, SC – February 19, 2026 – Pathroot Health today announced the expansion of its family support and care navigation platform beyond addiction and substance use disorder (SUD) treatment to include dementia and Alzheimer’s care, diabetes, finish-stage renal disease (ESRD), pain management, and oncology. The platform aims to strengthen engagement during critical transitions and reduce discharges against medical advice (AMA).

Addressing the Need for Family Support in Chronic Disease Management

Originally developed to support families navigating addiction treatment, Pathroot Health’s platform provides education, structured communication, and timely guidance. “Pathroot began in addiction treatment, where the difference between staying and leaving often comes down to family stress, confusion, and a lack of coordinated next steps,” said Carolyn Bradfield, CEO of Pathroot Health. “We built a practical, technology-enabled way to support the home-based circle of care with clear education, structured communication, and timely guidance, so families and care teams are working from the same playbook. That same support model is urgently needed to support additional chronic disease care models.”

The expansion recognizes the significant role families play in managing chronic illnesses. Robert W. Pollack, MD, Chief Medical Advisor to Pathroot Health, emphasized the impact on families: “Chronic disease doesn’t just affect patients, it reshapes the entire family. In conditions like dementia, diabetes, ESRD, and cancer, families are thrust into the role of de facto care coordinators, managing appointments, medications, behavioral changes, and crisis moments, often with no training, no clear roadmap, and no real-time connection to the clinical team.”

How Pathroot Health Aims to Improve Outcomes

Pathroot’s platform is designed to address the challenges faced by families and care teams by:

• Equipping families with structured touchpoints.
• Providing plain-language clinical guidance.
• Offering longitudinal navigation throughout the care journey.
• Closing the loop between clinical settings and the home environment.

By focusing on family engagement without increasing the workload for clinical teams, Pathroot Health aims to improve adherence to treatment plans, reduce preventable hospitalizations, and foster trust between patients, families, and providers.

Seeking Partnerships for Expanded Reach

Pathroot Health is actively seeking collaborations with health systems, employers, payers, and care organizations to extend the reach of its technology-enabled family support platform. The company’s long-term strategy centers on activating families to improve outcomes across a wider range of chronic disease categories.

About Pathroot Health

Pathroot Health delivers a technology-enabled family engagement and navigation platform initially created for addiction treatment and recovery support. The platform provides families with education, guidance, and communication tools, even as enabling care teams to monitor engagement and intervene when support is needed. Learn more at https://pathroothealth.com.