AT&T Premier Service Consultant – Hybrid Bilingual Role in San Antonio, Texas
AT&T is currently hiring a Premier Service Consultant – Hybrid Bilingual for a position in San Antonio, Texas. This role, classified under Wage Scale/Schedule/Class/Level YT, falls under the Mobility Purple District 6 union affiliation.
Job Overview
The Premier Service Consultant position is part of the Customer Service (CS) job family within AT&T’s Mobility region (MBLT). The role requires a hybrid function arrangement, combining both in-office and remote work. AT&T is an equal opportunity employer and provides reasonable accommodations for qualified individuals with disabilities. The company also considers applicants with prior criminal history in accordance with fair chance employment practices.
Union Affiliation and Contract Details
This position is covered under the collective bargaining agreement with the Communications Workers of America (CWA) Local 6222, specifically the Mobility Purple District 6 contract. According to a bargaining update from February 8, 2024, this contract covers approximately 8,000 CWA members in Arkansas, Kansas, Missouri, Oklahoma, and Texas and is set to expire on February 24th CWA.
Key Responsibilities
While specific general duties are not detailed in the job posting, Premier Service Consultants typically provide customer support and assistance with AT&T products and services. The “Hybrid Bilingual” designation suggests proficiency in both English and another language is required for this role.
Application Information
The job posting was published on March 4, 2026, with the Job ID R-102485. Interested candidates can find more information and apply through the AT&T careers website.
AT&T’s Commitment to Diversity and Inclusion
AT&T states its policy is to provide equal employment opportunity to all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law. CWA Local 6222
Bargaining Team Representation
Frank Gonzalez, a Premier Service Consultant from CWA Local 6222, is part of the AT&T Mobility Southwest bargaining team CWA District 6.