5 Ace Hardware Products That Customers Say Are a Waste of Money
Ace Hardware is a beloved home improvement retailer known for its community-focused, entrepreneur-owned stores. However, even with a strong reputation, not every product lives up to expectations. Based on customer reviews, here are five Ace Hardware tools that may not be worth the investment.
Ace 10-Inch Bi-Metal Compact Hacksaw
Priced at $10, the Ace 10-Inch Bi-Metal Compact Hacksaw aims to provide an affordable and versatile cutting solution. Despite its promise of tool-less blade changes and durable construction, users report significant difficulties with blade installation and a wobbly blade design. Many found the blade too long for their needs, making the tool unwieldy. As of February 26, 2026, the tool has a 3.6-star average rating from 56 reviews.
Suncast 24-by-56-Inch Poly Snow Pusher
The Suncast 24-by-56-Inch Poly Snow Pusher receives overwhelmingly negative feedback from customers, holding the lowest rating among the reviewed products with a 3.0-star average from 93 reviews. Common complaints include a warped shovel head allowing snow to pass underneath, and an overly curved blade that requires awkward angling for effective use. Some users even resorted to modifying the shovel by cutting down the edges. With a list price of $30, this snow pusher is generally considered a poor value.
Black+Decker 17-Inch Electric Lawn Mower
The Black+Decker 17-Inch Electric Lawn Mower, priced at $199, features a 12 amp motor and six height adjustments. While suitable for small lawns, users criticize its underwhelming 17-inch cut deck and poor build quality. Many reviewers reported components falling off and difficulty adjusting the cutting height. The mower likewise requires a separate extension cord due to its short, two-foot power cord. It currently holds a 3.6-star average rating across 54 reviews.
Newborn Economy Steel Smooth Rod Caulking Gun
The Newborn Economy Steel Smooth Rod Caulking Gun is marketed for “light consistency” caulks, and sealants. Users report that the tool struggles to generate sufficient pressure to effectively dispense materials, even lighter compounds. The smooth rod mechanism is prone to slipping, rendering the gun largely ineffective. It has a 3.9-star average rating with 68 reviews.
Ace Steel Dual-Wheeled Rotary Edger
The Ace Steel Dual-Wheeled Rotary Edger receives mixed reviews, with initial praise for its sharp blade quickly overshadowed by concerns about durability. Users report that the steel blade and head assembly are prone to breaking, leading to rapid performance decline. Despite a $45 price tag, fiberglass handle, and 48-inch length, the edger is considered a poor long-term investment, earning a 3.5-star average rating from 64 reviews.
Methodology
Each of these tools has been reviewed by at least 50 buyers at Ace Hardware and none have received an average score above 4.0 stars. User reviews consistently cite poor quality or design flaws, often necessitating replacement. The rotary edger is an exception, receiving poor marks due to the use of lower-quality steel, resulting in premature failure.