Baden-Baden Oberbürgermeister Thomas Jung is relaunching his direct digital office hours via WhatsApp on September 23, 2026, offering residents a direct line to city hall for text, image, and voice messages. According to an announcement from the Baden-Baden municipal administration, the upcoming chat session is scheduled to run from 11:00 AM to 12:00 PM.
How the WhatsApp Office Hours Work
According to city hall communications, the service supports text, image, and audio files, though standard voice calls and video calls remain disabled for the platform. City officials note that the WhatsApp consultation is designed as a direct complement to traditional in-person citizen hours.
To participate, users must register via the Google Play Store or Apple App Store and save the mayor’s dedicated mobile number, 0174 7826571, to their smartphone contacts. The municipal press office emphasizes that message replies occur exclusively during the stated window. Inquiries arriving outside the 11:00 AM to 12:00 PM timeframe face delayed processing or may go unanswered.
Community Guidelines and Privacy Standards
City hall representatives have issued a preliminary appeal for a respectful tone and mutual tolerance during the digital dialogue. According to the municipal press office, constructive discourse remains expected even when participants hold differing viewpoints. The city also reminds users that the communication channel operates under the standard terms of service and privacy policies established by WhatsApp.