Abbanoa Contact Information and Reporting Procedures

If you are experiencing water or sewer issues in Sardinia, Italy, Abbanoa S.p.A. Provides several avenues for reporting faults and accessing customer support. This article details the contact information and procedures for reporting issues, as of February 19, 2026.

Reporting Water and Sewer Faults

To report a fault in the water or sewerage network outside of your private property – such as leaks, spills, or lack of water supply – you can contact Abbanoa’s toll-free number: 800022040. This service is available 24 hours a day, 7 days a week, including holidays. Abbanoa emphasizes that faults within private property are the responsibility of the homeowner.

Before You Contact Abbanoa

Before contacting Abbanoa, it is recommended to check their “Segnalazioni” (Reports) section on their website to observe if any interventions are already underway in your area. If you are experiencing a lack of water, first verify that the valve on your water meter is fully open.

Customer Service Contact Information

For commercial inquiries – including questions about contracts, connections, payment methods, and installment plans – Abbanoa’s customer service can be reached at:

• 800062692 (from a landline)
• 0704511328 (from a mobile phone)

Customer service is available Monday through Friday from 8:30 AM to 6:30 PM, and on Saturdays from 8:30 AM to 1:15 PM.

Additional Contact Numbers

The Comune di Musei provides additional contact numbers for reporting faults, particularly outside of Abbanoa’s standard business hours:

• 078134121
• 078168029
• 3463806345
• 3463806459

These numbers are available on Saturdays and holidays outside of regular office hours. Comune di Musei

Fax Number

Abbanoa also provides a fax number for reporting faults: 07053755836. Comune di Musei

Abbanoa Office Locations

The Comune di San Sperate lists the following Abbanoa office locations:

• Sanluri: loc. Nuragonnus s/n prolungamento via Gaetano Donizetti (presso l’impianto di potabilizzazione). Tel. 070/935781, Fax 070/9307244
• Isili: Via Dante n° 38. Tel. 0782/802255, Fax 0782/802472

Office hours in San Sperate and Isili are Monday, Wednesday, and Friday from 9:00 AM to 12:00 PM, and Tuesday and Thursday from 3:30 PM to 5:30 PM. Comune di San Sperate