Excellus BCBS Hires Director of Digital Delivery in Rochester, Focusing on Health Tech Innovation
Excellus BlueCross BlueShield (BCBS) has announced the hiring of a Director of Digital Delivery, a role emphasizing health technology innovation in Rochester, New York, according to the company’s official career page. The position, posted in early 2024, reflects the insurer’s strategic push to enhance digital healthcare solutions, a priority highlighted in a March 2024 statement from the company’s leadership.
What are the key responsibilities of the Director of Digital Delivery?
The Director of Digital Delivery will oversee the development and implementation of digital platforms aimed at improving patient engagement and operational efficiency, according to the job posting. Responsibilities include managing cross-functional teams, collaborating with healthcare providers, and ensuring alignment with industry standards. The role also requires expertise in analytics, data integration, and cloud-based technologies, as outlined in the official job description.

What qualifications are required for the position?
Applicants must hold a bachelor’s degree in computer science, information technology, or a related field, with a minimum of 10 years of experience in digital transformation within the healthcare sector. The posting emphasizes skills in project management, data analytics, and experience with electronic health records (EHR) systems. Candidates with a master’s degree or certifications in healthcare IT, such as HIPAA compliance, are preferred, according to the job listing.
How does this role fit into Excellus BCBS’s broader strategy?
Excellus BCBS, a leading health insurer in New York, has prioritized digital innovation to address rising patient demand for telehealth and online services. In a 2023 report, the company noted a 40% increase in digital interactions compared to the previous year, citing the role of the new director in scaling these initiatives. The hire aligns with broader industry trends, as noted in a January 2024 analysis by the Healthcare Information and Management Systems Society (HIMSS), which highlighted the growing importance of digital leadership in healthcare organizations.
What is the application process for the role?
Interested candidates are required to submit a resume, cover letter, and professional references through Excellus BCBS’s official careers portal. The application deadline is listed as April 15, 2024, though the company has not yet confirmed whether the position is still open. Prospective applicants can review the full job description here.