The European Union is overhauling its customs code to target an influx of non-compliant parcels from non-EU e-commerce platforms, according to a legislative package moving toward final formal enactment. European Parliament rapporteur Dirk Gotink stated that the reform aims to dismantle what he described as a business model built on cheap and dangerous imports.
New Handling Fees and Platform Accountability
Under the revised rules, the European Commission will determine the handling fee for every individual item purchased from non-EU web shops and shipped directly to EU consumers, according to official legislative outlines. This fee covers the rising cost of processing high volumes of small parcels and will be paid by the entity responsible for other customs charges, preventing costs from automatically shifting to shoppers. Furthermore, online platforms and sellers facilitating distance sales from outside the bloc will be legally classified as importers. This designation requires them to supply complete customs data, guarantee duty payments, and ensure products meet EU safety laws. To enforce accountability, these firms must maintain a physical presence in the EU or use an authorized economic operator.
Incentives for Bulk Shipping and Compliance Penalties
To encourage bulk shipments that streamline border checks, non-EU sellers are incentivized to set up EU-based warehouses. Shipments distributed from within the EU qualify for lower handling fees when imported in collective packaging. Conversely, companies that repeatedly violate EU regulations face strict financial penalties, ranging from 1% to 6% of their total EU import value from the preceding 12 months. National customs authorities also retain the power to suspend or revoke trusted trader statuses for non-compliant operators.
Implementation Timeline and the EU Data Hub
The legislative package creates a centralized IT architecture known as the EU Data Hub, managed by the newly formed EU Customs Authority based in Lille, France. The data hub aims to replace at least 111 disparate national software systems across member states, streamlining risk analysis and digital declarations. According to the legislative schedule, the data hub will be available for voluntary use by 2031 and mandatory by 2034. Following final formal approval by the European Council, the reform is scheduled for official signature and publication in the EU Official Journal, with member states required to fully apply the new framework 12 months after it enters into force.

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