Exalate launches Australian cloud hosting on Google Cloud in Sydney
Exalate deployed its integration solution on Google Cloud infrastructure in Sydney on Oct. 15, 2026, enabling Australian businesses to run data synchronizations locally across Jira, ServiceNow, Salesforce, and other platforms. The new regional deployment addresses strict data hosting requirements for regulated and public-facing industries.
Compliance demands drive local cloud migration
Data residency has shifted from a preference to a mandatory operational requirement for Australian enterprises. Privacy reform initiatives and the Australian Prudential Regulation Authority’s CPS 230 standard place heightened scrutiny on service providers and offshore data handling. While platforms like Atlassian Cloud already allow Jira users to keep information onshore, integration systems historically created compliance gaps by routing data across external servers. The Sydney Google Cloud infrastructure resolves this vulnerability by ensuring the integration engine itself operates entirely within Australia.
Real-world deployment supports complex enterprise migrations
An implementation partner utilized the new Sydney hosting infrastructure to support a complex migration from ServiceNow to Jira Cloud. Enterprise transitions frequently require legacy and modern systems to run simultaneously while operational teams migrate in phases. Exalate synchronizes agreed records and updates between parallel systems to maintain continuity throughout the project lifecycle. Francis Martens, co-founder at Exalate, stated that hosting location acts as the decisive factor in platform adoption.
Hosting location is often the deciding factor in whether a platform can be used at all. A migration that couldn’t proceed without local hosting settled it for us. Australian teams needed the integration itself to run in-country. Now it can.
Francis Martens, co-founder at Exalate
Availability and operational boundaries for local users
The Australian regional hosting is available immediately to Exalate Cloud customers of all operational sizes. Existing clients can request a server migration through their account executive or customer support, while new clients coordinate deployment directly through Exalate Sales. Exalate noted that local hosting applies specifically to the Exalate Cloud environment. Consequently, organizations exchanging data with external systems hosted outside Australia must verify residency compliance on both sides of the connection.
Frequently Asked Questions
Which platforms are supported by the Exalate Australian hosting deployment?
The Sydney Google Cloud deployment supports every standard Exalate connector, including Jira, ServiceNow, Azure DevOps, Salesforce, and Freshdesk.
How can existing Exalate Cloud customers transition to the Sydney region?
Existing customers can request a move to the Australian hosting infrastructure by contacting their designated account executive or submitting a request through customer support.
Does local hosting guarantee complete data residency for cross-system integrations?
Data residency is maintained within Australia only for the Exalate Cloud instance itself. Information exchanged with connected systems hosted outside the country will still leave Australian borders.
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