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How to Use ChatGPT’s New Locked Chats Feature With a PIN

ChatGPT Locks Private Conversations Behind A PIN Code OpenAI introduced a new security feature on Tuesday that allows ChatGPT users to protect sensitive conversations behind a four-digit personal identification number. The update aims to keep private discussions out…

How to Use ChatGPT's New Locked Chats Feature With a PIN

ChatGPT Locks Private Conversations Behind A PIN Code

OpenAI introduced a new security feature on Tuesday that allows ChatGPT users to protect sensitive conversations behind a four-digit personal identification number. The update aims to keep private discussions out of sight when users share their device screens or hand their phones to other people. The rollout brings privacy controls to free and paid tiers across web and mobile applications, though the feature carries strict recovery limitations and security boundaries noted across multiple technology reports.

How Locked Chats Hide Conversations From Regular History

When a user secures a conversation, ChatGPT moves it into a dedicated area located under Projects and Locked chats, according to TechCrunch. The protected chat vanishes from the standard sidebar history, pinned conversations, and search results. Fortune reported that opening a locked thread requires entering a four-digit account PIN or utilizing biometric methods like Face ID or Touch ID on compatible Apple and Android hardware.

Security Limitations and Encryption Boundaries

Despite adding a barrier against casual device snooping, the feature does not implement end-to-end encryption or establish an isolated secure vault, as detailed by Fortune. OpenAI confirmed that locking a conversation does not alter data retention schedules or modify the Improve the model for everyone data-collection setting. Furthermore, TechCrunch noted that resetting a forgotten PIN permanently deletes all locked chats, stored files, and associated memories without recovery options, as workspace administrators cannot override user PINs.

How to Use ChatGPT's New Locked Chats Feature With a PIN
Photo: techcrunch.com

Frequently Asked Questions About ChatGPT Locked Chats

Can you use biometric locks instead of a PIN?

Yes, users on supported iPhones can enable Face ID or Touch ID, while Samsung Galaxy and Google Pixel users can rely on their device unlock methods, with the four-digit account PIN remaining available as a backup.

Do locked chats affect regular memory and model training?

Locked chats maintain a separate memory space for new messages that does not leak into regular history, but locking a conversation does not change your overall data training settings or remove previously stored memories.

Imen Ben Youssef/Hans Lucas via AFP/Getty Images
Photo: fortune.com

Which account tiers receive the new locking feature?

The feature is rolling out gradually to ChatGPT Free, Go, Plus, Pro, Business, Enterprise, and Edu plans, though it remains unavailable on ChatGPT for Healthcare and certain chat formats like temporary or archived sessions.

ChatGPT Locked Chats: What Locking Protects — and What It Doesn’t
About the author: Anika Shah - Technology

MSc in Computer Science, senior reporter. Anika focuses on AI ethics, cybersecurity, and emerging hardware—frequently moderating panels at CES and Web Summit. “Anika Shah decodes tech breakthroughs and startup disruption shaping tomorrow’s digital landscape.”