Infomedics Phishing Scam: How to Recognize and Protect Yourself

A widespread phishing campaign targeting individuals with fake invoices from healthcare billing platform Infomedics is currently underway. Cybercriminals are attempting to trick recipients into paying fraudulent bills, exploiting concerns over outstanding medical expenses. This article details how to identify these scams and protect your personal and financial information.

What is Happening?

Infomedics, which processes invoices for various healthcare providers like dentists, clinics, and physiotherapists, has warned the public about a surge in phishing emails. These emails falsely claim an outstanding balance and pressure recipients to make immediate payment. According to Infomedics and reports from Dutch IT Channel , there has been no data breach at Infomedics; instead, criminals are using purchased email lists to send these deceptive messages. RTL.nl too reported on this issue on February 16, 2026.

How to Identify a Fake Infomedics Email

Here’s what to look for to determine if an email claiming to be from Infomedics is legitimate:

• Sender Address: Genuine Infomedics invoices are only sent from rekening@infomedics.nl. Any other email address is highly suspicious.
• Payment Reference Number: A valid Infomedics payment reference number consists of 14 digits and always ends in 071. You can verify the payment reference number using Infomedics’ digital assistant, Ella.
• IBAN: Infomedics uses only IBAN NL34 ABNA 0243 2400 58.
• iDEAL/Wero Link: Legitimate Infomedics emails with payment links will only direct you to iDEAL/Wero buttons on rekening.infomedics.nl. Infomedics will never question you to make a direct payment within the email itself.
• Zorgaanbieder (Healthcare Provider) Name: Infomedics always includes the name of the healthcare provider you received services from.
• Personalization: Genuine Infomedics emails address you by your last name.
• Attachment: Infomedics never sends invoices as attachments.

Reported Scam Details

The fraudulent emails currently circulating often feature the subject line “Openstaande vordering – Infomedics” (Outstanding Invoice – Infomedics). They request payments ranging from €115.14 to €157.68, referencing dossier numbers 67382 or 67385. Metronieuws.nl reports the amounts requested include: €115.14, €151.68, €155.54, and €157.68.

What to Do If You Receive a Suspicious Email

• Do Not Click: Do not click on any links within the email.
• Do Not Pay: Do not make any payments.
• Delete the Email: Remove the email from your inbox.
• No Contact Needed: You do not need to contact Infomedics unless you have already provided information or made a payment.

Where to Find More Information

If you are unsure about the legitimacy of an email, you can apply Infomedics’ digital assistant ‘Ella’ or the account checker on their official website: www.infomedics.nl. Always double-check the URL to ensure it is correctly spelled, as criminals often use slight variations like Infornedics.nl or Infomedics.net.

Infomedics provides additional information on recognizing and avoiding internet fraud on their website: https://www.infomedics.nl/zorgconsument/internetoplichting