Intesa Sanpaolo Executives Call for Integrated Welfare and Risk Culture at Turin Economics Festival
Virginia Borla, amministratore delegato e direttore generale di Intesa Sanpaolo Assicurazioni, stated that the insurance industry must bridge the gap between complex risk analysis and the personal experiences of everyday customers. Speaking at the Festival Internazionale dell’Economia in Turin, ANSA reported that the executive addressed the challenges of modern welfare systems, focusing on how citizens and businesses perceive upcoming vulnerabilities. The panel, titled “Assicurare la coesione: la sfida del welfare integrato tra salute, previdenza e nuovi rischi,” took place at Area X, the experiential space dedicated to the promotion of insurance culture and protection.
The event highlighted a fundamental disconnect in the financial marketplace. Insurance operators collect and evaluate vast amounts of data to build safeguards, whereas average clients rely primarily on direct experience and family history. Borla argued that closing this perspective gap requires insurers to communicate with clarity, use simple language, and guide policyholders through structured protection paths.
Virginia Borla, AD di Intesa Sanpaolo Assicurazioni, in un’intervista al @sole24ore ha illustrato i risultati nel settore assicurativo, uno dei pilastri della strategia del Gruppo, che nel 2024 ha registrato il miglior anno di sempre (+4% vs 2023).📌https://t.co/PmE5dpFIle pic.twitter.com/kveL7dRRUB
Addressing Natural Disasters, Cybersecurity, and Longevity Pressures
The ongoing evolution of global threats demands a unified approach to personal and corporate defense. Borla identified three primary areas requiring immediate attention from both citizens and companies: natural catastrophes, cyber threats, and the financial demands of aging populations.
Anche sul fronte delle polizze di protezione dalle catastrofi naturali, così come di quelle sulla cybersecurity e del supporto alla gestione della longevity, siamo di fronte a bisogni sempre più attuali,
Borla said, as noted by ANSA. The discussion emphasized that identifying these vulnerabilities ahead of time is just as vital as the financial products themselves. Families and businesses must recognize their specific risks well before a crisis occurs, turning insurance into a tool for proactive planning rather than a reactive expense.
Reaching Younger Generations and Transforming Protection Strategies
Building a widespread prevention culture requires altering how financial institutions communicate with the public. Borla stressed the necessity of addressing different demographics, including younger segments of society, to ensure long-term stability. Because modern social and economic structures have shifted, current actions dictate future security.
The intervention called for moving past historical decision-making models. Instead of purchasing coverage only when an immediate need arises, individuals must integrate protection into long-term financial health plans spanning health, retirement, and asset security.

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