Meta Faces Backlash Over AI Surveillance Claims, Security Threats, and Legal Challenges
False claims that Meta’s AI monitors private WhatsApp chats sparked widespread confusion, but fact-checkers confirmed the platform’s end-to-end encryption remains intact, according to Mimikama. Meanwhile, the company faces mounting scrutiny over security vulnerabilities, legal actions, and internal data mishandlings.
Why Are Claims About Meta’s AI Surveillance Spreading?
A viral WhatsApp message falsely alleged that Meta’s AI scans private conversations, causing public alarm. However, Mimikama, a fact-checking portal, clarified that Meta’s AI only processes content users actively share with it, not messages encrypted end-to-end. Similar rumors resurfaced in 2025, highlighting persistent misinformation about the company’s practices.
What New Features Is Meta Testing Amid Security Concerns?
Meta is piloting “Side Chat,” a feature allowing users to interact with AI without leaving ongoing conversations. The company stated that data processed through this tool is handled locally and not stored long-term. Additionally, Meta introduced a centralized account system on Saturday, consolidating security settings across apps and offering biometric authentication and parental controls.
How Are Hackers Targeting WhatsApp Users?
Security agencies worldwide have warned of a surge in attacks. The Indian CERT-In reported phishing campaigns using malicious “.vbs” files disguised as financial documents, while Kaspersky confirmed these tactics have reached users in Spain and other regions. The FBI and CISA also issued a joint alert about Russian hacker groups targeting WhatsApp and Signal backup keys via phishing, offering a multi-million euro reward for information on the perpetrators.
What Legal Challenges Is Meta Facing?
Texas Attorney General Ken Paxton sued Meta in late June, alleging WhatsApp fails to uphold its end-to-end encryption promises. The case references 2018 statements and media reports, though independent analysts found no evidence of encryption violations in 2023. Separately, the EU is set to finalize the “Chat Control 2.0” legislation, which would require scanning private messages for child exploitation material—a move critics argue would undermine encryption.
What Internal Issues Has Meta Experienced?
On June 22, Meta suspended its “Model Capability Initiative,” a program tracking employee keyboard and mouse activity for AI training. Many employees protested, citing privacy concerns before the project was halted. Additionally, Meta’s oversight board confirmed in June that AI moderation has led to widespread account suspensions, with thousands of users signing a petition demanding reforms. Reports indicate family photos were incorrectly flagged by automated systems without human review.
What New Security Measures Has WhatsApp Introduced?
In response to phishing threats, WhatsApp rolled out a 10-second delay before users can message unknown contacts. During this period, the app displays location and group information to help identify potential scams. The feature, while minor, reflects the platform’s efforts to combat rising fraud attempts.