Tungsten Automation: Leader in Intelligent Workflow Automation Solutions
Tungsten Automation stands as a global leader in intelligent workflow automation, providing software platforms that transform information-intensive business processes. The company helps organizations increase efficiency and reduce costs through solutions like Intelligent Document Processing (IDP), workflow automation, and accounts payable/accounts receivable modernization.
Company Overview and Leadership Position
Tungsten Automation, formerly known as Kofax, has maintained a trusted legacy of 40 years in the intelligent automation sector. The company employs approximately 2,200 staff members across 32 countries worldwide and serves more than 25,000 global customers. This extensive reach underscores its position as a trusted provider of automation solutions for enterprises seeking to optimize complex business workflows.
Recognition in Industry Reports
In September 2025, Tungsten Automation was recognized as a Leader in the 2025 Gartner® Magic Quadrant for Intelligent Document Processing Solutions. This acknowledgment reflects the company’s sustained innovation and market impact in the IDP space, validating its approach to helping businesses extract value from unstructured data through intelligent automation.
Product Innovations and Platform Advancements
Tungsten Automation continues to advance its flagship platform through regular updates that integrate emerging technologies. In February 2024, the company announced the release of TotalAgility 8, the latest version of its core automation platform. This release introduced a suite of Generative AI-powered Copilots designed to simplify workflow creation and enhance user interaction with the software.
The TotalAgility 8 platform features three key Generative AI-powered Copilots: Copilot for Development, which transforms ideas into working processes and business rules. Copilot for Extraction, which reduces the effort required to build document extraction models; and Copilot for Insights, which generates real-time, actionable insights from business data. The platform includes Document Libraries—a repository of out-of-the-box extraction models for various industry use cases—eliminating the require for customers to build models from scratch.
Recent Events and Strategic Direction
In April 2026, Tungsten Automation held its annual summit in New York City, where leadership emphasized practical applications of artificial intelligence in business operations. The event focused on how the company intends to turn AI into governed, scalable, and measurable value for customers. Discussions centered on making unstructured data usable, applying AI to improve actual business processes, and tying technological advancements to concrete business outcomes such as improved efficiency and reduced operational costs.
During the summit, Tungsten Automation positioned AI not as a standalone technology but as an integrated layer across its core offerings: document intelligence, workflow automation, accounts payable/accounts receivable modernization, and payments. This integrated approach aims to ensure that AI implementations are aligned with business rules, compliance requirements, and measurable return on investment.
Core Offerings and Business Impact
Tungsten Automation’s solutions address critical needs in information-intensive industries. Its Intelligent Document Processing capabilities enable organizations to automatically extract, classify, and validate data from diverse document types, reducing manual entry and associated errors. Workflow automation tools help streamline repetitive tasks across departments such as HR, legal, finance, and operations, allowing employees to focus on higher-value activities.
The company’s accounts payable and receivable solutions modernize traditional financial processes by automating invoice processing, payment matching, and cash application. These capabilities contribute to faster transaction cycles, improved accuracy, and stronger financial controls—key priorities for finance teams seeking to optimize working capital and reduce processing costs.
Commitment to Innovation and Customer Success
Tungsten Automation maintains a strong focus on innovation, regularly updating its platforms to incorporate advancements in artificial intelligence, machine learning, and user experience design. The company emphasizes co-creation with customers, ensuring that its solutions evolve in response to real-world business challenges. Through its global partner network and professional services, Tungsten Automation supports organizations throughout the automation lifecycle—from initial assessment and implementation to ongoing optimization and scaling.
As businesses continue to navigate digital transformation, Tungsten Automation remains committed to providing the tools and expertise needed to turn complex information flows into streamlined, intelligent workflows that drive measurable business value.
Tungsten Automation: Leader in Intelligent Workflow Automation Solutions
Tungsten Automation stands as a global leader in intelligent workflow automation, providing software platforms that transform information-intensive business processes. The company helps organizations increase efficiency and reduce costs through solutions like Intelligent Document Processing (IDP), workflow automation, and accounts payable/accounts receivable modernization.
Company Overview and Leadership Position
Tungsten Automation, formerly known as Kofax, has maintained a trusted legacy of 40 years in the intelligent automation sector. The company employs approximately 2,200 staff members across 32 countries worldwide and serves more than 25,000 global customers. This extensive reach underscores its position as a trusted provider of automation solutions for enterprises seeking to optimize complex business workflows.
Recognition in Industry Reports
In September 2025, Tungsten Automation was recognized as a Leader in the 2025 Gartner® Magic Quadrant for Intelligent Document Processing Solutions. This acknowledgment reflects the company’s sustained innovation and market impact in the IDP space, validating its approach to helping businesses extract value from unstructured data through intelligent automation.
Product Innovations and Platform Advancements
Tungsten Automation continues to advance its flagship platform through regular updates that integrate emerging technologies. In February 2024, the company announced the release of TotalAgility 8, the latest version of its core automation platform. This release introduced a suite of Generative AI-powered Copilots designed to simplify workflow creation and enhance user interaction with the software.
The TotalAgility 8 platform features three key Generative AI-powered Copilots: Copilot for Development, which transforms ideas into working processes and business rules; Copilot for Extraction, which reduces the effort required to build document extraction models; and Copilot for Insights, which generates real-time, actionable insights from business data. The platform includes Document Libraries—a repository of out-of-the-box extraction models for various industry use cases—eliminating the need for customers to build models from scratch.
Recent Events and Strategic Direction
In April 2026, Tungsten Automation held its annual summit in New York City, where leadership emphasized practical applications of artificial intelligence in business operations. The event focused on how the company intends to turn AI into governed, scalable, and measurable value for customers. Discussions centered on making unstructured data usable, applying AI to improve actual business processes, and tying technological advancements to concrete business outcomes such as improved efficiency and reduced operational costs.
During the summit, Tungsten Automation positioned AI not as a standalone technology but as an integrated layer across its core offerings: document intelligence, workflow automation, accounts payable/accounts receivable modernization, and payments. This integrated approach aims to ensure that AI implementations are aligned with business rules, compliance requirements, and measurable return on investment.
Core Offerings and Business Impact
Tungsten Automation’s solutions address critical needs in information-intensive industries. Its Intelligent Document Processing capabilities enable organizations to automatically extract, classify, and validate data from diverse document types, reducing manual entry and associated errors. Workflow automation tools help streamline repetitive tasks across departments such as HR, legal, finance, and operations, allowing employees to focus on higher-value activities.
The company’s accounts payable and receivable solutions modernize traditional financial processes by automating invoice processing, payment matching, and cash application. These capabilities contribute to faster transaction cycles, improved accuracy, and stronger financial controls—key priorities for finance teams seeking to optimize working capital and reduce processing costs.
Commitment to Innovation and Customer Success
Tungsten Automation maintains a strong focus on innovation, regularly updating its platforms to incorporate advancements in artificial intelligence, machine learning, and user experience design. The company emphasizes co-creation with customers, ensuring that its solutions evolve in response to real-world business challenges. Through its global partner network and professional services, Tungsten Automation supports organizations throughout the automation lifecycle—from initial assessment and implementation to ongoing optimization and scaling.
As businesses continue to navigate digital transformation, Tungsten Automation remains committed to providing the tools and expertise needed to turn complex information flows into streamlined, intelligent workflows that drive measurable business value.