Entergy New Orleans: Tools and Resources to Manage Your Energy Bill

As temperatures rise, electricity costs can increase. Entergy New Orleans is committed to helping customers manage their energy expenses through a variety of bill management tools, energy efficiency resources, and financial assistance programs. These resources aim to provide customers with greater control over their energy usage and costs.

Tracking Energy Usage with myAdvisor

Entergy New Orleans provides customers with tools to monitor their energy consumption. Through the myEntergy account, customers can access myAdvisor. This tool allows users to set electric usage alerts and track daily energy use. By monitoring usage over time, customers can identify trends, budget monthly expenses, and gain insights into their energy consumption patterns. The myAdvisor dashboard provides access to usage and cost details, bill history, projections, and analytical tools. This information is also available on the Entergy mobile app under the “usage” tab.

Flexible Payment Options

Entergy New Orleans offers several flexible payment options to suit customer needs:

• Pick-A-Date: Allows customers to choose a payment date that aligns with their budget.
• Level Billing: Helps customers “level out” seasonal energy use fluctuations, resulting in more consistent monthly bills.
• PaperFREE Billing: Provides bills via email with instant access to two years of billing history.
• AutoPay: Automatically deducts bills from a bank account, eliminating late fees and the need for checks and postage.

Customers can explore deferred payment arrangements and payment extensions through the mobile app or their myEntergy account.

Financial Assistance Programs

Entergy New Orleans partners with local and state organizations to connect eligible customers with financial assistance programs:

• The Power to Care program: Offers emergency bill payment assistance to older adults and customers with disabilities.
• Low Income Home Energy Assistance Program (LIHEAP): Provides financial assistance for energy bills and related expenses.
• Single Stop: Facilitates confidential eligibility checks for federal, state, and local financial assistance programs.

Additional Resources

For more information on energy saving tips and money-saving resources, customers can visit BillToolkit.entergy.com.

About Entergy New Orleans

Entergy New Orleans LLC provides electricity to approximately 209,000 customers in Orleans Parish, Louisiana. As a subsidiary of Entergy Corporation, the company is committed to investing in the growth, reliability, and resilience of the energy system while maintaining affordable rates. Entergy also focuses on cleaner energy generation, including natural gas, nuclear, and renewable energy sources. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, with approximately 12,000 employees. More information can be found at entergyneworleans.com and on social media @EntergyNOLA.