Erin Dalton Named Modern York City’s Department of Social Services Commissioner

New York City Mayor Zohran Kwame Mamdani has appointed Erin Dalton as the commissioner of the New York City Department of Social Services (DSS), effective March 11, 2026. Dalton, previously the director of the Allegheny County Department of Human Services in Pennsylvania, will oversee the Human Resources Administration and the Department of Homeless Services.

Dalton’s Background and Experience

Dalton brings nearly two decades of experience in social services to her new role. During her tenure in Allegheny County, she spearheaded the development of a coordinated winter shelter network, reportedly reducing the number of people experiencing unsheltered homelessness by approximately 98% . She replaces Molly Wasow-Park, whose term ends on March 11 .

Mayor Mamdani’s Vision for DSS

Mayor Mamdani expressed confidence in Dalton’s ability to lead the city’s largest social services agency, which serves over 3 million New Yorkers annually . He stated that Dalton has a proven track record of expanding access to housing, strengthening social services, and protecting vulnerable populations .

Priorities for the Department of Social Services

Dalton outlined her commitment to addressing critical challenges facing New Yorkers, including reducing the trade-offs families face between essential needs like food, medicine, and housing . She also emphasized the importance of improving the efficiency and dignity of assistance programs and ensuring equitable access to resources for all New Yorkers .

Expert Commentary on Homelessness Strategies

Experts suggest a focus on evidence-based strategies, such as Housing First, which prioritizes rapid placement in permanent housing without preconditions. This approach has demonstrated positive results in getting people off the streets .

Looking Ahead

With Dalton at the helm, the Department of Social Services is poised to address ongoing challenges and implement innovative solutions to support New York City’s most vulnerable residents. The department will also navigate new federal requirements related to SNAP and Medicaid work programs, as outlined in the One Big Beautiful Bill Act.