Apple will permanently close its Apple Support Community forums on November 20, 2026, according to an announcement posted to the site.
The company has already transitioned the platform into a read-only state, meaning users can no longer create new posts or reply to existing threads, TechRadar reported. While the forums remain accessible for reading, the ability for customers to engage in peer-to-peer troubleshooting has effectively ended.
“The Apple Support Community will permanently close on November 20, 2026.”
The community platform has served Apple users for 28 years, originating in 1998 as the Apple Tech Exchange.
Apple is officially shutting down one of its oldest online communities 🍎💔 The Apple Support Community, which has been helping users since 1998, is coming to an end after nearly 28 years. Here's the timeline: • November 11, 2026: New posts and discussions are disabled. •… pic.twitter.com/er7WutZROI
For nearly three decades, the forum functioned as a hub where technical advice was primarily provided by fellow users, though Apple employees occasionally participated. Apple reportedly told MacRumors that it is shutting down the forum after evaluating its support strategy and customer needs.
The decision has drawn mixed reactions from the tech community. Some users expressed disappointment regarding the loss of a searchable resource, with one Reddit user telling TechRadar, “A shame. Some good stuff on there when Googling for help”.
Other users on social media platforms responded more critically to the service.
Apple is directing users to seek assistance through other official channels. The company’s announcement suggests that customers should instead use the official Apple Support site for guidance and assistance.
The Register said that recent developments in AI may have impacted the popularity of user-to-user forums. While the official community is closing, other technical discussions continue on platforms such as Reddit and specialized forums like MacRumors and AppleInsider.
Yes, the site is currently in a read-only state. You can still access existing content and guidance on the forum until the permanent closure on November 20, 2026.
NEW: The online Apple Support Community for user-to-user tech support is permanently closing on November 20. The discussion forums are in a read-only state effective immediately. Apple tells me it made this decision after a careful evaluation of strategy and customer needs. https://t.co/3IjHqoCU6n
Apple has instructed users to use its official Apple Support site for trusted guidance and technical assistance. Other community-driven advice can be found on platforms like Reddit or MacRumors.
Apple Support Community is shutting down for good on November 20. Apple quietly flipped the forums to read-only last night. No new posts or replies, though you can still browse, search, and hit "Me too." The community goes back to at least 1998, when it was Apple Tech Exchange.… pic.twitter.com/AmwDCYkyv8
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