Apple Watch Not Responding? Here’s How to Restart It Properly
A step-by-step guide to troubleshooting your Apple Watch when it freezes or gets stuck on the Apple logo
Your Apple Watch is a powerful companion for fitness tracking, notifications and staying connected—but like any piece of technology, it can occasionally freeze or become unresponsive. The most common fix? A simple restart. However, if your Apple Watch is completely frozen, a standard restart might not perform. Here’s what you demand to know to get it back up and running.
How to Restart Your Apple Watch
If your Apple Watch is still responsive but acting sluggish, a standard restart is the first step. Here’s how to do it:
-
Press and Hold the Side Button
Press and hold the side button (located below the Digital Crown) until the Power Off slider appears.
-
Drag the Power Off Slider
Swipe the Power Off slider to the right. Your Apple Watch will shut down.
-
Turn It Back On
After your watch has fully powered off, press and hold the side button again until the Apple logo appears. Your watch should restart normally.
Pro Tip: If your Apple Watch is charging, remove it from the charger before attempting a restart. Some users report that charging can interfere with the restart process.
How to Force Restart Your Apple Watch
If your Apple Watch is completely frozen and unresponsive, a force restart may be necessary. This method is equivalent to a “hard reset” and should only be used when the standard restart doesn’t work.
-
Press and Hold Both Buttons
Press and hold both the side button and the Digital Crown simultaneously. Keep holding them for at least 10 seconds.
-
Wait for the Apple Logo
Continue holding both buttons until the screen turns black and the Apple logo reappears. Release the buttons once you observe the logo.
-
Let It Restart
Your Apple Watch may capture a few moments to restart. Once it does, it should function normally.
Significant Note: A force restart should not be your first troubleshooting step. Employ it only when your Apple Watch is completely unresponsive or stuck on the Apple logo. Frequent force restarts can potentially cause data corruption or other issues.
What to Do If Your Apple Watch Is Still Stuck
If your Apple Watch remains unresponsive or stuck on the Apple logo even after a force restart, there are a few additional steps you can take to resolve the issue.
Unpair and Re-Pair Your Apple Watch
Unpairing your Apple Watch from your iPhone and then re-pairing it can often resolve persistent software issues. Here’s how to do it:

-
Open the Apple Watch App on Your iPhone
Launch the Apple Watch app on your paired iPhone.
-
Go to the My Watch Tab
Tap the My Watch tab at the bottom of the screen.
-
Select Your Apple Watch
Tap All Watches at the top of the screen, then tap the info button (ⓘ) next to your Apple Watch.
-
Unpair Your Apple Watch
Tap Unpair Apple Watch, then confirm your choice. If you have a GPS + Cellular model, you’ll be asked whether to keep or remove your cellular plan. Choose to keep it if you plan to re-pair the watch later.
-
Re-Pair Your Apple Watch
After unpairing, follow the on-screen instructions to pair your Apple Watch with your iPhone again. If prompted, choose to Restore from Backup to retain your data and settings.
Check for Software Updates
Outdated software can sometimes cause your Apple Watch to freeze or behave unpredictably. To check for updates:
-
Open the Apple Watch App on Your iPhone
Launch the Apple Watch app and go to the My Watch tab.
-
Navigate to Software Update
Tap General, then select Software Update.
-
Download and Install Updates
If an update is available, tap Download and Install. Make sure your Apple Watch is charged and connected to Wi-Fi during the update process.
Contact Apple Support
If your Apple Watch is still stuck on the Apple logo or unresponsive after trying all the above steps, it may require professional servicing. Contact Apple Support for further assistance. Your watch could have a hardware issue that needs to be addressed by an authorized technician.
How to Prevent Future Freezes
While occasional glitches are normal, there are steps you can take to minimize the chances of your Apple Watch freezing or becoming unresponsive:
-
Keep Your Software Updated
Regularly check for and install software updates for both your iPhone and Apple Watch. Updates often include bug fixes that can improve stability.
-
Avoid Overloading Your Watch
Running too many apps or processes simultaneously can slow down your Apple Watch. Close apps you’re not using by pressing the side button, swiping left on the app preview, and tapping the X.
Apple Watches: Stuck in Boot Loop, Keeps Restarting (Easy Fix) Series 7, 6, SE, 4, 3, 2, 1 -
Monitor Battery Health
A low or degraded battery can cause performance issues. Check your battery health by going to Settings > Battery > Battery Health on your Apple Watch. If your battery health is significantly degraded, consider getting it replaced.
-
Restart Regularly
Restarting your Apple Watch periodically can assist clear temporary software glitches. Consider restarting it once a week to keep it running smoothly.
Frequently Asked Questions
Why does my Apple Watch keep freezing?
Apple Watches can freeze for several reasons, including software bugs, outdated software, or hardware issues. Running too many apps at once or having a low battery can also contribute to freezing. If your watch freezes frequently, try the troubleshooting steps outlined in this article.
Will a force restart delete my data?
No, a force restart will not delete any of your data. It’s a safe troubleshooting step that simply reboots your Apple Watch. However, if you’re experiencing persistent issues, it’s a good idea to back up your watch before attempting more advanced troubleshooting.

How do I back up my Apple Watch?
Your Apple Watch automatically backs up to your paired iPhone. To ensure your data is safe, make sure your iPhone is backed up to iCloud or your computer. You can check your iPhone’s backup status by going to Settings > [Your Name] > iCloud > iCloud Backup.
Can I restart my Apple Watch without my iPhone?
Yes, you can restart your Apple Watch independently of your iPhone. The steps for restarting or force restarting your watch do not require your iPhone to be nearby.
What should I do if my Apple Watch won’t turn on at all?
If your Apple Watch won’t turn on, first ensure it’s charged. Connect it to its charger and wait a few minutes. If it still doesn’t turn on, try a force restart. If that doesn’t work, contact Apple Support for further assistance.
Key Takeaways
- A standard restart is the first step to troubleshoot a sluggish or unresponsive Apple Watch.
- A force restart (holding the side button and Digital Crown for 10 seconds) is the go-to solution if your watch is completely frozen or stuck on the Apple logo.
- If a force restart doesn’t work, try unpairing and re-pairing your Apple Watch with your iPhone, or check for software updates.
- Persistent issues may require professional servicing from Apple Support.
- Regularly updating your software and monitoring battery health can help prevent future freezes.
Final Thoughts
While it can be frustrating when your Apple Watch freezes or becomes unresponsive, most issues can be resolved with a simple restart or force restart. If those steps don’t work, unpairing and re-pairing your watch or checking for software updates should help. For persistent problems, don’t hesitate to reach out to Apple Support for expert assistance.
By keeping your software up to date and following best practices for maintenance, you can minimize the chances of encountering issues in the future. Your Apple Watch is designed to be a reliable companion, and with the right care, it will continue to serve you well.