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Haida Gwaii Internet: New Cable to End Months-Long Outages

Haida Gwaii to Gain Enhanced Internet Connectivity with New Undersea Cable Haida Gwaii, British Columbia, is set to receive a significant upgrade to its internet infrastructure with the construction of a new $24-million undersea fibre-optic cable. The project,…

Haida Gwaii Internet: New Cable to End Months-Long Outages

Haida Gwaii to Gain Enhanced Internet Connectivity with New Undersea Cable

Haida Gwaii, British Columbia, is set to receive a significant upgrade to its internet infrastructure with the construction of a new $24-million undersea fibre-optic cable. The project, announced on March 13, 2026, aims to improve connectivity for the archipelago’s approximately 4,500 residents and bolster critical services like emergency response, education, and local businesses.

Addressing Connectivity Challenges

Currently, internet outages on Haida Gwaii can last for weeks or even months, severely impacting essential services. The new cable, running from Kitimat on the B.C. North Coast, will provide a crucial layer of redundancy, and resilience. According to Gaagwiis Jason Alsop, president of the Haida Nation, the investment is “an exciting investment into resiliency and redundancy.”

Benefits for the Community

The improved connectivity will benefit a wide range of community members. Local artists will be better equipped to connect with audiences online, and small businesses will be able to more effectively utilize online commerce and services. Reliable internet access is considered vital for public safety, enabling the timely dissemination of emergency alerts during events like tsunamis or severe storms. GwaiiTel chair Sam Hall emphasized that “reliable connectivity is also a matter of public safety.”

Project Details and Timeline

The project is being funded by the Northern Development Initiative Trust and managed by GwaiiTel, an internet service provider jointly owned by the Haida Nation and other local communities. Installation of the underwater cable is planned to begin in the spring of 2027, with the entire project expected to be completed by winter of that year.

A Model for Coastal Connectivity

Hall expressed hope that this project will serve as a “first stage and a model for delivering reliable connectivity to our neighbours along the central and northern B.C. Coast.” Many communities in these regions face similar challenges with unreliable internet access.

Recent Outages Highlight Need for Improvement

Recent outages have underscored the urgent need for improved internet infrastructure on Haida Gwaii. As of March 6, 2026, CityWest rerouted network traffic through a backup system to maintain connectivity following an incident, though customers experienced slower speeds [CityWest Maintenance Page]. A TELUS outage affected South Haida Gwaii in January 2026 due to a fibre optic cable cut between Port Clements and Tlell [Council of the Haida Nation Facebook Post].

Expanding Connectivity on the North Coast

The internet provider suggests this project could be the first step in improving service along the entire North and Central Coasts of British Columbia [CBC News].

About the author: Anika Shah - Technology

MSc in Computer Science, senior reporter. Anika focuses on AI ethics, cybersecurity, and emerging hardware—frequently moderating panels at CES and Web Summit. “Anika Shah decodes tech breakthroughs and startup disruption shaping tomorrow’s digital landscape.”