Hyland Advances Healthcare Innovation with AI-Powered Solutions
Hyland, a leader in content innovation, is introducing modern artificial intelligence (AI) powered solutions – Hyland Intelligent MedRecords and Hyland Intelligent Correspondence for Revenue Cycle – designed to streamline healthcare operations, reduce administrative burdens, and improve financial outcomes.1 These solutions, built on the Hyland Content Innovation Cloud, leverage generative AI to enhance efficiency and accuracy in health information management and revenue cycle workflows.
Addressing Healthcare’s Urgent Needs
Healthcare organizations are actively seeking practical AI tools to integrate into their workflows, aiming to ease clinician burden and strengthen financial performance.1 Hyland’s new offerings respond to this demand by turning data into actionable insights at the point of work.
Hyland Intelligent MedRecords: Revolutionizing Clinical Data Access
Hyland Intelligent MedRecords addresses the inefficiencies and costs associated with manual medical record processing.1 By utilizing AI-powered document capture, classification, and intelligent data extraction, the solution aims to:
- Reduce costs and accelerate processing by automating document handling.
- Improve data accuracy through AI-driven extraction and validation.
- Enhance access for healthcare professionals by delivering reliable data into Electronic Health Records (EHRs).
- Improve the experience of healthcare professionals and Health Information Management (HIM) teams by reducing repetitive tasks.
- Promote sustainability by reducing paper consumption and storage costs.
The solution transforms how medical records are handled, minimizing errors and accelerating access to critical patient information.1
Hyland Intelligent Correspondence for Revenue Cycle: Optimizing Financial Flows
Hyland Intelligent Correspondence for Revenue Cycle streamlines the intake and processing of revenue cycle documents, including faxes, locked files, and emails, using AI automation.1 This solution is designed to:
- Reduce processing costs and accelerate reimbursements through automated document processing.
- Improve data accuracy, minimizing errors and lost reimbursements.
- Improve staff experience by reducing burnout from repetitive tasks and improving workflow efficiency.
- Improve patient satisfaction through faster follow-up on reimbursements and invoicing.
- Promote sustainability by reducing paper consumption and storage costs.
This approach offers a faster and more efficient way to manage financial correspondence and improve reimbursement results.1
Industry Perspective
Mutaz Shegewi, Senior Research Director, Global Healthcare AI, Platforms and Technologies Provider at IDC, notes that healthcare organizations are increasingly adopting AI-driven automation that actively orchestrates workflows.1 He emphasizes the importance of unified platforms that integrate trusted data, intelligent content services, and governed AI within enterprise systems to operate at scale while adhering to regulatory and security constraints.
Simplified Automation with GenAI
Both solutions feature a prompt-based generative AI (GenAI) interface, simplifying automation design and accelerating deployment.1 This allows healthcare organizations to scale automation with limited IT resources. Running on Hyland’s AI-powered Content Innovation Cloud, the solutions benefit from built-in intelligence and provide a foundation for increasingly contextual automation of clinical and financial workflows.
Hyland’s Commitment to Innovation
“Hyland has a long history of pioneering advancements in automation, and we’re now setting a new standard for AI-driven innovation in healthcare,” said Michael Campbell, chief product officer at Hyland.1 “Building on the success of our proven, trusted foundational product offerings, these new capabilities on the Content Innovation Cloud are enabling healthcare teams to unlock value from their unstructured data, streamline high‑friction workflows, and deliver meaningful business outcomes.”1
Julie Barnett, vice president of enterprise business solutions at OU Health, stated that Hyland Intelligent MedRecords and Intelligent Correspondence for Revenue Cycle will automate the capture and classification of medical records, reduce manual work, eliminate bottlenecks, and provide accurate information more quickly to healthcare professionals.2
To learn more about Hyland’s platform and solutions, visit Hyland.com.
- Hyland Accelerates Healthcare Innovation with New AI-Powered Solutions, Hyland, March 4, 2026.
- Hyland’s Michael Campbell on Practical AI in Healthcare at HIMSS26, LinkedIn, February 26, 2026.