Richmond, VA bill Payment Information & Options (Updated December 30, 2025)
Table of Contents
This notice details how to pay your bill with the City of Richmond, Virginia. Please read carefully to ensure timely payment and avoid late fees. Remember to include the payment notice inside the envelope attached to your invoice.
Key Takeaways
* Payment with Invoice: Send your payment, along with the enclosed notice, in the provided envelope.
* Invoice Not Received? Pay Anyway: You are still responsible for paying on time, even if you haven’t received a physical invoice.
* Multiple Payment Options: Richmond offers online,phone,in-person,and mail-in payment methods.
* Potential Fees: Be aware that some payment options (online and phone) may incur an additional fee.
Payment Details & Options
The City of Richmond provides several convenient ways to submit your payment.
1.Mail-In Payment:
* Include the payment notice from your invoice in the envelope provided.
* Mail to the address indicated on your invoice.
* You can also deposit your payment in the mailboxes located at City hall, the South Office, or the Eastern District Initiative (addresses below).
2. Online Payment:
* Pay securely online at the City of Richmond’s official website: www.rva.gov.
* Please note that a processing fee may apply when paying online.
3. Phone Payment:
* Make a payment over the phone by calling 1-866-890-5269.
* A convenience fee may be charged for this service.
4. In-Person Payment:
You can pay in person, Monday through Friday between 8:00 AM and 5:00 PM, at any of the following locations:
* City Hall Office 102: 900 East Broad Street, Richmond, VA
* South office: 4100 Hull Street Road, richmond, VA
* Eastern District Initiative: 701 North 25th Street, Richmond, VA
need an Invoice?
If you haven’t received your invoice, don’t delay payment. You can obtain a copy by contacting the 311 Customer Service Center:
* Call: 311 or 804-646-7000
* Visit: RVA311.com
Late Fees
To avoid additional charges, please ensure your payment is received on time. Late fees will be applied to overdue balances.
frequently Asked Questions (FAQ)
Q: What if I move?
A: Contact the 311 Customer Service center to update your mailing address.
Q: Can I set up automatic payments?
A: Visit www.rva.gov to explore options for setting up automatic payments.
Q: What forms of payment are accepted?
A: The City of Richmond generally accepts checks, money orders, and credit/debit cards (online and by phone). Check with the specific payment location for accepted forms of payment.
The City of Richmond is committed to providing convenient payment options for its residents. By utilizing the methods outlined above, you can ensure your account remains in good standing.
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