LOT Polish Airlines Takes Flight with Viasat In-Flight Connectivity

LOT Polish Airlines is enhancing the passenger experience on its long-haul flights with the rollout of in-flight connectivity (IFC) powered by Viasat’s Amara service. The airline has begun installing the technology on its Boeing 787 Dreamliner fleet, offering passengers the ability to stay connected, work, and enjoy entertainment while in the air.

Enhanced Connectivity for Long-Haul Travelers

The first Boeing 787 Dreamliner (SP-LSA) is now equipped with Viasat’s Amara service, and the airline plans to expand the offering to two additional aircraft by the complete of April. This initiative is part of a larger cabin upgrade program for LOT’s Dreamliner fleet, which also includes new cabin designs and seat replacements.

Viasat Partnership and Technology

LOT Polish Airlines selected Viasat in mid-2024 to equip 15 Boeing aircraft with in-flight Wi-Fi. Viasat’s Ka-band technology provides global coverage and is designed to deliver a stable and high-quality connection. According to Don Buchman, President, Viasat Aviation, the partnership represents a significant step in elevating the long-haul passenger experience. Viasat highlighted LOT’s commitment to offering high-quality connectivity as a reflection of understanding modern traveler expectations.

Pricing and Access Options

LOT Polish Airlines offers a tiered access system for its in-flight Wi-Fi:

• Chat Package ($7): Designed for instant messaging.
• Streaming Package ($29): Enables passengers to browse websites, watch videos, and work online.
• Complimentary Access: Business Class passengers and members of the Miles & More loyalty program (with qualifying status) receive free access, regardless of their travel class.

Passenger Experience and Future Rollout

Izabela Leszczyńska, Director of Product Development and Customer Experience at LOT Polish Airlines, emphasized that internet access is now an expected amenity on long-haul flights. The airline aims to provide passengers with the flexibility to employ their time in flight productively, stay connected with family and friends, or simply relax. LOT Polish Airlines plans to gradually introduce online access on additional aircraft within its Boeing 787 fleet.

Key Takeaways

• LOT Polish Airlines is rolling out Viasat’s Amara in-flight connectivity on its Boeing 787 Dreamliner fleet.
• The service offers tiered access options, including complimentary access for Business Class and Miles & More members.
• The rollout began in March 2026, with the first aircraft already offering connectivity.
• This upgrade is part of a broader effort to enhance the passenger experience on LOT’s long-haul flights.