Essen Medical Associates, a multi-specialty healthcare provider based in the Bronx, is actively recruiting for a remote Scheduling Integrated Care Coordinator to manage patient appointments and care coordination across its clinical network. This role focuses on streamlining patient access to services, with the position open to qualified candidates across the United States.
What are the responsibilities of a Scheduling Integrated Care Coordinator?
The Scheduling Integrated Care Coordinator serves as a primary point of contact for patients navigating the Essen Medical Associates health system. According to the company’s official career portal, the position requires managing high-volume scheduling, verifying insurance eligibility, and coordinating care plans between primary care physicians and specialists.
The role is designed to be fully remote, requiring a stable home office environment and proficiency with electronic health record (EHR) systems. Staff in these positions must demonstrate an ability to handle sensitive patient information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
Why is the role significant for patient outcomes?
Integrated care models rely on efficient scheduling to ensure that patients receive timely interventions. By centralizing the intake and coordination process, Essen Medical Associates aims to reduce the “no-show” rate and minimize gaps in follow-up care.
Research from the Agency for Healthcare Research and Quality (AHRQ) notes that effective care coordination is a cornerstone of primary care, directly correlating with improved chronic disease management and reduced hospital readmissions. For a provider like Essen, which operates numerous clinics throughout New York City, remote coordinators act as the administrative backbone that allows clinical staff to focus on direct patient interaction.
What are the requirements for applicants?
While specific salary ranges are not publicly listed for this role, Essen Medical Associates typically requires a combination of administrative experience and healthcare industry knowledge. Prospective employees should prepare for the following expectations:
- Technical Proficiency: Ability to navigate complex EHR platforms and multi-line phone systems.
- Communication Skills: High-level verbal and written communication to address patient inquiries and provider requests.
- Regulatory Knowledge: A working understanding of medical billing codes and HIPAA privacy standards.
- Remote Readiness: Reliable high-speed internet and the ability to maintain productivity in a virtual environment.
How does the hiring process work?
Candidates interested in the position can apply directly through the Essen Medical Associates careers page. The recruitment process generally involves an initial review of the applicant’s resume, followed by a series of virtual interviews with the human resources department and the clinical operations team.
Because the role is remote, applicants are evaluated on their ability to perform tasks independently. Essen Medical Associates, which was founded in 1999, has expanded significantly in recent years, necessitating a larger administrative workforce to support its community-based health mission. Applicants are encouraged to verify the specific state-level requirements for remote work, as some companies have limitations based on where the employee resides.