The next-generation offerings are designed to help organizations across Australia and New Zealand navigate artificial intelligence adoption, sophisticated cyber threats, and growing governance requirements.
Modern Managed Services Framework
Modern Managed Services introduces a Modern Defensible Architecture framework for managed IT operations. According to VITG Chief Product Officer Jeremy Nees, the framework embeds security controls, governance frameworks, and operational best practices from day one.
He added that traditional MSP solutions cannot keep pace with business AI adoption, noting that the company applied the principles of Secure-by-Design, Defense in Depth, and Zero Trust.
Managed Detection and Response Operations
Complementing the management framework, Managed Detection & Response supplies organizations with a 24×7 Security Operations Centre capability. According to VITG, the SOC actively monitors, investigates, and responds to threats using advanced security analytics and response technologies.
Organizations can layer MDR and Zero Trust Detection & Response on top of existing setups or procure them independently. Chief Security Officer Sash Vasilevski stated that the technology businesses use to unlock AI value is rapidly introducing new attack surfaces, widening the gap between emerging threats and active security capabilities.
Strategic Expansion and Leadership Context
The release marks VITG’s second major solution launch of 2026, following the introduction of its Zero Trust Consulting Practice and ZDR offering earlier in the year. It also represents the Group’s first major product rollout since acquiring cybersecurity firm Security Centric and Auckland-based The Instillery in 2025.
Chief Executive Officer Maurice McCarthy noted that the traditional managed services model was built for a different era. “Today’s organisations need partners that can help them unlock the value of data and AI while strengthening cybersecurity, managing risk, and continuously evolving their technology environment,” McCarthy said.
VITG is also advancing a dedicated Data & AI Practice alongside Momentum, a continuous improvement framework currently being piloted with select customers ahead of a wider market release.