Healthcare workers Speak Out: New Report highlights Challenges and Solutions

Nurses and technicians make up most of the U.S. healthcare workforce, but their voices are often overlooked. A new report from Amazing Health, the nation’s largest software and AI-powered career marketplace for permanent healthcare workers, brings their perspectives front and center.The 2025 State of U.S.Nurses & Technicians Report, the company’s sixth annual report, offers critical insight into trends impacting nurses and technicians today and how health systems can better support the healthcare professionals delivering frontline care.

For the first time since the company expanded its marketplace from nurses to the allied health professions, the report draws insights from both nurses and technicians, together representing the majority of U.S. healthcare workers. This is Incredible Health’s most comprehensive analysis yet. The company surveyed over 2,000 nurses and technicians and analyzed data from over 1 million users nationwide.

“This report isn’t just about workforce trends,it’s a blueprint for what’s next in healthcare,” said Iman Abuzeid,MD,CEO and co-founder of Incredible Health.”The future of care depends on how we support the healthcare workers delivering it.”

Technician Crisis Echoes 2021 Nurse Shortage

Technicians are the second largest group of healthcare workers after nurses, serving as the backbone of imaging, surgical care, diagnostics, and other essential functions. But, like the nursing crisis in 2021, this year’s data reveals technicians are nearing a breaking point.

Stretched thin and increasingly burned out,technicians are navigating rising patient demand and insufficient support:

• 64% report feeling burned out,up from 53% last year.
• 73% feel they don’t have enough time to provide quality patient care.
• 61% are actively looking for a new job or plan to within the next six months.

The report also highlights that technicians are significantly underpaid compared to nurses, with a median hourly wage 28% lower. This disparity contributes to dissatisfaction and fuels the desire to leave the profession.

Key Findings for Nurses

The report also revealed vital trends for nurses:

• Burnout remains high: 57% of nurses report feeling burned out.
• Pay is a major concern: 68% of nurses believe they are underpaid.
• Flexibility is crucial: 83% of nurses say flexible scheduling is critically important to them.

Interestingly, the report found that nurses are increasingly prioritizing work-life balance over salary, signaling a shift in values within the profession.

What Can Health Systems Do?

Incredible Health’s report offers several recommendations for health systems looking to support their nurses and technicians:

• Increase compensation: Address pay disparities and offer competitive salaries.
• Invest in staffing: Ensure adequate staffing levels to reduce workload and burnout.
• Offer flexible scheduling: Provide options for flexible work arrangements to improve work-life balance.
• Prioritize well-being: Implement programs to support the mental and emotional health of healthcare workers.
• Listen to frontline staff: Regularly solicit feedback from nurses and technicians to understand their needs and concerns.

By prioritizing the needs of these essential healthcare workers, health systems can improve retention, attract top talent, and ultimately deliver better patient care.